enknowledgebase - datacategory - PacketShaperhttp://bluecoat.force.com/knowledgebase/ //link to the public knowledge base Mon Sep 12 20:19:16 GMT 2016 Mon Sep 12 20:19:16 GMT 2016 //help build the article url //build the article url How to display the PolicyCenter configuration on PacketShaper using CLI command?Retrieve PolicyCenter configuration on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/000022856Mon Aug 22 20:23:18 GMT 2016Mon Aug 22 20:23:18 GMT 2016 //help build the article url //build the article url Finding all flows that do not have a service associated with them in PacketShaperThe article details using the 'traffic flow' command line option to identify flows that do not have a service associated with them in PacketShaper.http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoyoufindallflowsthatdonothaveaserviceassociatedwiththemMon Aug 08 12:56:26 GMT 2016Mon Aug 08 12:56:26 GMT 2016 //help build the article url //build the article url Notice of Status Change - PacketShaper 7500 (PS7500) and PacketShaper 12000 (PS12000)Blue Coat Systems, Inc. announces a Notice of Status Change for PacketShaper 7500 (PS7500) and PacketShaper 12000 (PS12000).http://bluecoat.force.com/knowledgebase/articles/Product_Information/000031707Mon Aug 01 21:38:00 GMT 2016Mon Aug 01 21:38:00 GMT 2016 //help build the article url //build the article url Why can't I upgrade my PacketWise software?This article provides possible reasons for the Load New Image button not working in the browser interface when trying to retrieve the image from directly from the Bluecoat software portal..http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIupgrademyPacketWisesoftwareThu Jul 21 07:22:34 GMT 2016Thu Jul 21 07:22:34 GMT 2016 //help build the article url //build the article url How to classify Encrypted BitTorrent traffic on a PacketShaperHow to classify Encrypted BitTorrent traffic so that you can apply policy to that traffichttp://bluecoat.force.com/knowledgebase/articles/Solution/000031393Wed Jul 06 09:49:11 GMT 2016Wed Jul 06 09:49:11 GMT 2016 //help build the article url //build the article url How to find all auto-discovered classes in the PacketShaper configuration?How to find all auto-discovered classes in the PacketShaper configuration?http://bluecoat.force.com/knowledgebase/articles/Solution/Howtofindallauto-discoveredclassesinthePacketShaperconfigurationTue Jul 05 18:28:13 GMT 2016Tue Jul 05 18:28:13 GMT 2016 //help build the article url //build the article url PacketShaper crashed and rebooted on "NMI/HwWatchdog" on PS1400 and PS10000 (RevG & higher)PacketShaper crashed and rebooted on "NMI/HwWatchdog" on PS1400 and PS10000 (RevG & higher)http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShapercrashedandrebootedonNMIHwWatchdogonPS1400andPS10000RevGhigherTue Jul 05 18:27:21 GMT 2016Tue Jul 05 18:27:21 GMT 2016 //help build the article url //build the article url On PacketShaper, which port is used for WebPulse?This article provides the port number used by WebPulse.http://bluecoat.force.com/knowledgebase/articles/Solution/000022760Mon May 16 16:00:48 GMT 2016Mon May 16 16:00:48 GMT 2016 //help build the article url //build the article url Why do PacketShaper license keys show as Expired?An error message appears when attempting to apply a perpetual license key.http://bluecoat.force.com/knowledgebase/articles/Solution/000030782Fri May 13 19:41:47 GMT 2016Fri May 13 19:41:47 GMT 2016 //help build the article url //build the article url "400 Bad Request" for PacketShaper management access with IE 9The error message appears when managing PacketShaper with Internet Explorer 9 web browser.http://bluecoat.force.com/knowledgebase/articles/Solution/000007734Fri May 13 19:34:13 GMT 2016Fri May 13 19:34:13 GMT 2016 //help build the article url //build the article url PacketShaper 9.2.13g1 now availableThis article provides details on the security and performance enhancements that are part of the PacketShaper and PolicyCenter 9.2.13g1 release. Customers running PacketShaper and PolicyCenter 9.x versions are urged to upgrade to this latest release as soon as possible.http://bluecoat.force.com/knowledgebase/articles/Technical_Alert/000030826Fri Apr 22 20:28:42 GMT 2016Fri Apr 22 20:28:42 GMT 2016 //help build the article url //build the article url What security options do I have for PacketWise?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatsecurityoptionsdoIhaveforPacketWiseMon Apr 18 14:46:15 GMT 2016Mon Apr 18 14:46:15 GMT 2016 //help build the article url //build the article url Can we use MRTG to poll PacketShaper and plot graphs?http://bluecoat.force.com/knowledgebase/articles/Solution/CanweuseMRTGtopollPacketShaperandplotgraphsMon Apr 18 14:44:44 GMT 2016Mon Apr 18 14:44:44 GMT 2016 //help build the article url //build the article url How can I find out when my PacketShaper will become discontinued or obsolete?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIfindoutwhenmyPacketShaperwillbecomediscontinuedorobsoleteMon Apr 18 14:43:09 GMT 2016Mon Apr 18 14:43:09 GMT 2016 //help build the article url //build the article url Problems with LEMs in PacketShaper 10000 modelshttp://bluecoat.force.com/knowledgebase/articles/Solution/ProblemswithLEMsinPacketShaper10000modelsMon Apr 18 14:37:58 GMT 2016Mon Apr 18 14:37:58 GMT 2016 //help build the article url //build the article url What SNMP OID do I use to poll the current and peak rate for a class?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatSNMPOIDdoIusetopollthecurrentandpeakrateforaclassMon Apr 18 14:33:19 GMT 2016Mon Apr 18 14:33:19 GMT 2016 //help build the article url //build the article url Which versions of PacketWise software can I load on my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhichversionsofPacketWisesoftwarecanIloadonmyPacketShaperMon Apr 18 14:31:15 GMT 2016Mon Apr 18 14:31:15 GMT 2016 //help build the article url //build the article url How can I configure PacketShaper to work with a primary and a backup router?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIconfigurePacketShapertoworkwithaprimaryandabackuprouterMon Apr 18 14:14:04 GMT 2016Mon Apr 18 14:14:04 GMT 2016 //help build the article url //build the article url How can I find out why traffic isn't being compressed?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIfindoutwhytrafficisntbeingcompressedMon Apr 18 14:12:06 GMT 2016Mon Apr 18 14:12:06 GMT 2016 //help build the article url //build the article url How can I make sure I've configured the Frame Relay feature correctly?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanImakesureIveconfiguredtheFrameRelayfeaturecorrectlyMon Apr 18 14:10:36 GMT 2016Mon Apr 18 14:10:36 GMT 2016 //help build the article url //build the article url How can I show the used and free disk space on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIshowtheusedandfreediskspaceonPacketShaperMon Apr 18 14:08:34 GMT 2016Mon Apr 18 14:08:34 GMT 2016 //help build the article url //build the article url How can I use PacketWise to detect and limit denial-of-service attacks?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIusePacketWisetodetectandlimitdenial-of-serviceattacksMon Apr 18 14:05:42 GMT 2016Mon Apr 18 14:05:42 GMT 2016 //help build the article url //build the article url How can I use the Top Ten tab?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIusetheTopTentabMon Apr 18 14:04:23 GMT 2016Mon Apr 18 14:04:23 GMT 2016 //help build the article url //build the article url How can we find out the source/destination of a protocol class?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanwefindoutthesourcedestinationofaprotocolclassMon Apr 18 14:03:24 GMT 2016Mon Apr 18 14:03:24 GMT 2016 //help build the article url //build the article url How do I classify traffic by domain name when I am behind a proxy server?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIclassifytrafficbydomainnamewhenIambehindaproxyserverMon Apr 18 13:51:35 GMT 2016Mon Apr 18 13:51:35 GMT 2016 //help build the article url //build the article url How do I configure PS/ASM to handle router compression/encryption?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIconfigurePSASMtohandleroutercompressionencryptionMon Apr 18 13:50:35 GMT 2016Mon Apr 18 13:50:35 GMT 2016 //help build the article url //build the article url How do I create classes based on Ethertype?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcreateclassesbasedonEthertypeMon Apr 18 13:49:07 GMT 2016Mon Apr 18 13:49:07 GMT 2016 //help build the article url //build the article url How do I free up space on the flash disk?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIfreeupspaceontheflashdiskMon Apr 18 13:47:59 GMT 2016Mon Apr 18 13:47:59 GMT 2016 //help build the article url //build the article url How do I get quantitative proof that applications are delivered as agreed?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIgetquantitativeproofthatapplicationsaredeliveredasagreedMon Apr 18 13:45:06 GMT 2016Mon Apr 18 13:45:06 GMT 2016 //help build the article url //build the article url How do I know if FDR is working?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIknowifFDRisworkingMon Apr 18 13:41:40 GMT 2016Mon Apr 18 13:41:40 GMT 2016 //help build the article url //build the article url How do I list all of the measurement variables that PacketShaper is tracking?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIlistallofthemeasurementvariablesthatPacketShaperistrackingMon Apr 18 13:40:08 GMT 2016Mon Apr 18 13:40:08 GMT 2016 //help build the article url //build the article url How do I list the non-compressible services?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIlistthenon-compressibleservicesMon Apr 18 13:38:36 GMT 2016Mon Apr 18 13:38:36 GMT 2016 //help build the article url //build the article url How do I manage Oracle application traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoImanageOracleapplicationtrafficMon Apr 18 13:36:42 GMT 2016Mon Apr 18 13:36:42 GMT 2016 //help build the article url //build the article url How do I protect Citrix ICA traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIprotectCitrixICAtrafficMon Apr 18 13:31:19 GMT 2016Mon Apr 18 13:31:19 GMT 2016 //help build the article url //build the article url How do I upgrade PacketWise keys?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIupgradePacketWisekeysMon Apr 18 13:29:38 GMT 2016Mon Apr 18 13:29:38 GMT 2016 //help build the article url //build the article url How do partitions compete for burstable bandwidth?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdopartitionscompeteforburstablebandwidthMon Apr 18 13:26:43 GMT 2016Mon Apr 18 13:26:43 GMT 2016 //help build the article url //build the article url How should I set the Inbound/Outbound Rate with multiple WAN links? (v6.2 and above)http://bluecoat.force.com/knowledgebase/articles/Solution/HowshouldIsettheInboundOutboundRatewithmultipleWANlinksv62andaboveMon Apr 18 13:25:24 GMT 2016Mon Apr 18 13:25:24 GMT 2016 //help build the article url //build the article url I accidentally plugged the router into the Inside port. What should I do?http://bluecoat.force.com/knowledgebase/articles/Solution/IaccidentallypluggedtherouterintotheInsideportWhatshouldIdoMon Apr 18 13:24:03 GMT 2016Mon Apr 18 13:24:03 GMT 2016 //help build the article url //build the article url Is there a way to display graphs of PacketShaper data without using PacketWise?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytodisplaygraphsofPacketShaperdatawithoutusingPacketWiseMon Apr 18 13:12:37 GMT 2016Mon Apr 18 13:12:37 GMT 2016 //help build the article url //build the article url I suspect that packing is causing latency on my network.http://bluecoat.force.com/knowledgebase/articles/Solution/IsuspectthatpackingiscausinglatencyonmynetworkMon Apr 18 13:11:10 GMT 2016Mon Apr 18 13:11:10 GMT 2016 //help build the article url //build the article url Error “Configured partition limits are less then minimum allowed” when transfering PacketShaper config.ldihttp://bluecoat.force.com/knowledgebase/articles/Solution/IvetransferredconfigurationfromonePacketShapertoanotherandnowIamseeingtheerrorConfiguredpartitionlimitsarelessthenminimumallowedMon Apr 18 13:06:12 GMT 2016Mon Apr 18 13:06:12 GMT 2016 //help build the article url //build the article url My network is running very slowly. What’s going on?http://bluecoat.force.com/knowledgebase/articles/Solution/MynetworkisrunningveryslowlyWhatsgoingonMon Apr 18 13:02:52 GMT 2016Mon Apr 18 13:02:52 GMT 2016 //help build the article url //build the article url Response Time statistics are not displayed for a classhttp://bluecoat.force.com/knowledgebase/articles/Solution/ResponseTimestatisticsarenotdisplayedforaclassMon Apr 18 12:59:54 GMT 2016Mon Apr 18 12:59:54 GMT 2016 //help build the article url //build the article url Should I unsecure the interfaces when RADIUS authentication is used?http://bluecoat.force.com/knowledgebase/articles/Solution/ShouldIunsecuretheinterfaceswhenRADIUSauthenticationisusedMon Apr 18 12:58:37 GMT 2016Mon Apr 18 12:58:37 GMT 2016 //help build the article url //build the article url What compression algorithms does Xpress 8.0 use?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatcompressionalgorithmsdoesXpress80useMon Apr 18 12:57:21 GMT 2016Mon Apr 18 12:57:21 GMT 2016 //help build the article url //build the article url What do 9.258/ and 9.256/ refer to?http://bluecoat.force.com/knowledgebase/articles/Solution/Whatdo9258and9256refertoMon Apr 18 12:55:50 GMT 2016Mon Apr 18 12:55:50 GMT 2016 //help build the article url //build the article url What does PacketWise do with excess bandwidth in a partition?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesPacketWisedowithexcessbandwidthinapartitionMon Apr 18 12:54:41 GMT 2016Mon Apr 18 12:54:41 GMT 2016 //help build the article url //build the article url What do I do if I run out of space on my flash drive?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoIdoifIrunoutofspaceonmyflashdriveMon Apr 18 12:53:46 GMT 2016Mon Apr 18 12:53:46 GMT 2016 //help build the article url //build the article url What do these tunnel states mean?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdothesetunnelstatesmeanMon Apr 18 12:51:28 GMT 2016Mon Apr 18 12:51:28 GMT 2016 //help build the article url //build the article url What happens if I don't configure a tunnel password or if tunnel passwords aren't identical on tunnel partners?http://bluecoat.force.com/knowledgebase/articles/Solution/WhathappensifIdontconfigureatunnelpasswordoriftunnelpasswordsarentidenticalontunnelpartnersMon Apr 18 12:49:07 GMT 2016Mon Apr 18 12:49:07 GMT 2016 //help build the article url //build the article url What happens to auto-discovery in an asymmetric routing environment?http://bluecoat.force.com/knowledgebase/articles/Solution/Whathappenstoauto-discoveryinanasymmetricroutingenvironmentMon Apr 18 12:45:39 GMT 2016Mon Apr 18 12:45:39 GMT 2016 //help build the article url //build the article url What is adaptive response?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisadaptiveresponseMon Apr 18 12:44:44 GMT 2016Mon Apr 18 12:44:44 GMT 2016 //help build the article url //build the article url What is the difference between a partition and a policy?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthedifferencebetweenapartitionandapolicyFri Apr 15 20:29:54 GMT 2016Fri Apr 15 20:29:54 GMT 2016 //help build the article url //build the article url What is the maximum log file size for packet log/capture?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthemaximumlogfilesizeforpacketlogcaptureFri Apr 15 20:10:03 GMT 2016Fri Apr 15 20:10:03 GMT 2016 //help build the article url //build the article url What is the time period for the Top Talkers and Top Listeners report?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthetimeperiodfortheTopTalkersandTopListenersreportFri Apr 15 20:08:01 GMT 2016Fri Apr 15 20:08:01 GMT 2016 //help build the article url //build the article url What kind of policy should I use?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatkindofpolicyshouldIuseFri Apr 15 20:07:01 GMT 2016Fri Apr 15 20:07:01 GMT 2016 //help build the article url //build the article url What MIBs are available for PacketWise?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatMIBsareavailableforPacketWiseFri Apr 15 20:05:25 GMT 2016Fri Apr 15 20:05:25 GMT 2016 //help build the article url //build the article url What should I see if my network is running efficiently?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatshouldIseeifmynetworkisrunningefficientlyFri Apr 15 20:04:31 GMT 2016Fri Apr 15 20:04:31 GMT 2016 //help build the article url //build the article url When are partitions best used?http://bluecoat.force.com/knowledgebase/articles/Solution/WhenarepartitionsbestusedFri Apr 15 17:48:31 GMT 2016Fri Apr 15 17:48:31 GMT 2016 //help build the article url //build the article url Why am I getting DNS Timeouts - Server Offline?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIgettingDNSTimeouts-ServerOfflineFri Apr 15 17:45:24 GMT 2016Fri Apr 15 17:45:24 GMT 2016 //help build the article url //build the article url Why am I seeing Error 4229 when I try to run the Compression Summary report?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIseeingError4229whenItrytoruntheCompressionSummaryreportFri Apr 15 17:43:59 GMT 2016Fri Apr 15 17:43:59 GMT 2016 //help build the article url //build the article url Why didn't my new tunnel mode take effect?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydidntmynewtunnelmodetakeeffectFri Apr 15 17:33:58 GMT 2016Fri Apr 15 17:33:58 GMT 2016 //help build the article url //build the article url Why do I get an error when generating a report using the accelerated-bytes variable?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoIgetanerrorwhengeneratingareportusingtheaccelerated-bytesvariableFri Apr 15 17:29:19 GMT 2016Fri Apr 15 17:29:19 GMT 2016 //help build the article url //build the article url Why is a partition not getting all the bandwidth that has been allocated?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisapartitionnotgettingallthebandwidththathasbeenallocatedFri Apr 15 17:14:07 GMT 2016Fri Apr 15 17:14:07 GMT 2016 //help build the article url //build the article url Why is the CLI prompt showing an IP address instead of the DNS name?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyistheCLIpromptshowinganIPaddressinsteadoftheDNSnameFri Apr 15 17:07:16 GMT 2016Fri Apr 15 17:07:16 GMT 2016 //help build the article url //build the article url Why is the PacketShaper showing the current time of May 14, 1987?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisthePacketShapershowingthecurrenttimeofMay141987Fri Apr 15 17:00:53 GMT 2016Fri Apr 15 17:00:53 GMT 2016 //help build the article url //build the article url How to recover a Legacy PacketShaperHow to recover a Legacy PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/000030443Fri Apr 15 09:00:43 GMT 2016Fri Apr 15 09:00:43 GMT 2016 //help build the article url //build the article url How can I report on overall WAN performance?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIreportonoverallWANperformanceThu Apr 14 20:13:17 GMT 2016Thu Apr 14 20:13:17 GMT 2016 //help build the article url //build the article url How do I interpret synthetic transaction data?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIinterpretsynthetictransactiondataThu Apr 14 20:11:55 GMT 2016Thu Apr 14 20:11:55 GMT 2016 //help build the article url //build the article url LinkChangeTimehttp://bluecoat.force.com/knowledgebase/articles/Solution/LinkChangeTimeThu Apr 14 20:10:10 GMT 2016Thu Apr 14 20:10:10 GMT 2016 //help build the article url //build the article url What are the capabilities of the Frame Relay feature?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarethecapabilitiesoftheFrameRelayfeatureThu Apr 14 20:08:01 GMT 2016Thu Apr 14 20:08:01 GMT 2016 //help build the article url //build the article url Why can't I enable direct standby mode?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIenabledirectstandbymodeThu Apr 14 19:57:33 GMT 2016Thu Apr 14 19:57:33 GMT 2016 //help build the article url //build the article url How can I create a class that will hit a specific web site?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIcreateaclassthatwillhitaspecificwebsiteThu Apr 14 19:52:15 GMT 2016Thu Apr 14 19:52:15 GMT 2016 //help build the article url //build the article url Why is the "measure dump" command not working any more?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisthemeasuredumpcommandnotworkinganymoreThu Apr 14 19:50:48 GMT 2016Thu Apr 14 19:50:48 GMT 2016 //help build the article url //build the article url Is there a way I can be notified automatically when an agent goes red?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawayIcanbenotifiedautomaticallywhenanagentgoesredThu Apr 14 19:44:45 GMT 2016Thu Apr 14 19:44:45 GMT 2016 //help build the article url //build the article url What is causing my proxy server to slow down?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatiscausingmyproxyservertoslowdownThu Apr 14 19:42:49 GMT 2016Thu Apr 14 19:42:49 GMT 2016 //help build the article url //build the article url How can I create an action file to have PacketShaper send out an email when CPU Utilization has reached 80%?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIcreateanactionfiletohavePacketShapersendoutanemailwhenCPUUtilizationhasreached80Thu Apr 14 19:26:19 GMT 2016Thu Apr 14 19:26:19 GMT 2016 //help build the article url //build the article url Why can't I log into PacketWise with RADIUS authentication?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIlogintoPacketWisewithRADIUSauthenticationThu Apr 14 19:24:23 GMT 2016Thu Apr 14 19:24:23 GMT 2016 //help build the article url //build the article url What is the difference between network-delay-avg and network-delay-msec?http://bluecoat.force.com/knowledgebase/articles/Solution/Whatisthedifferencebetweennetwork-delay-avgandnetwork-delay-msecThu Apr 14 19:23:02 GMT 2016Thu Apr 14 19:23:02 GMT 2016 //help build the article url //build the article url Why can't I set an RTM threshold on a class?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIsetanRTMthresholdonaclassThu Apr 14 19:22:23 GMT 2016Thu Apr 14 19:22:23 GMT 2016 //help build the article url //build the article url Why aren't the link utilization graphs showing any data?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarentthelinkutilizationgraphsshowinganydataThu Apr 14 19:06:09 GMT 2016Thu Apr 14 19:06:09 GMT 2016 //help build the article url //build the article url What does the "Argument Count Mismatch" message mean?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoestheArgumentCountMismatchmessagemeanThu Apr 14 19:05:28 GMT 2016Thu Apr 14 19:05:28 GMT 2016 //help build the article url //build the article url How do I set up and report on application Service Level Agreements (SLAs)?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIsetupandreportonapplicationServiceLevelAgreementsSLAsThu Apr 14 19:04:12 GMT 2016Thu Apr 14 19:04:12 GMT 2016 //help build the article url //build the article url Which SNMP values does PacketShaper rely on when enabling the Frame Relay or ATM feature?http://bluecoat.force.com/knowledgebase/articles/Solution/WhichSNMPvaluesdoesPacketShaperrelyonwhenenablingtheFrameRelayorATMfeatureThu Apr 14 18:46:46 GMT 2016Thu Apr 14 18:46:46 GMT 2016 //help build the article url //build the article url How do I find the IP addresses that are generating the most traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIfindtheIPaddressesthataregeneratingthemosttrafficThu Apr 14 18:30:31 GMT 2016Thu Apr 14 18:30:31 GMT 2016 //help build the article url //build the article url How do I classify Diffserv packets?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIclassifyDiffservpacketsThu Apr 14 18:22:06 GMT 2016Thu Apr 14 18:22:06 GMT 2016 //help build the article url //build the article url How do I classify Citrix print traffic? (PW version 5.1 & up)http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIclassifyCitrixprinttrafficPWversion51upThu Apr 14 18:08:43 GMT 2016Thu Apr 14 18:08:43 GMT 2016 //help build the article url //build the article url How can I redirect a web page?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIredirectawebpageThu Apr 14 18:03:57 GMT 2016Thu Apr 14 18:03:57 GMT 2016 //help build the article url //build the article url Why aren't my action files running when the conditions are met?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarentmyactionfilesrunningwhentheconditionsaremetThu Apr 14 17:48:27 GMT 2016Thu Apr 14 17:48:27 GMT 2016 //help build the article url //build the article url What are Port_xxxx classes?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarePortxxxxclassesThu Apr 14 17:39:46 GMT 2016Thu Apr 14 17:39:46 GMT 2016 //help build the article url //build the article url Not able to move folder class in PacketShaperWhile moving folder class in PacketShaper getting "ERROR 1210"http://bluecoat.force.com/knowledgebase/articles/Solution/000030614Wed Apr 13 07:50:51 GMT 2016Wed Apr 13 07:50:51 GMT 2016 //help build the article url //build the article url Using PacketShaper to allow access to one specific YouTube URL and block other YouTube trafficHow to allow YouTube URL http://www.youtube.com/watch?v=l9CVUITrG18 but block all other YouTube traffic.http://bluecoat.force.com/knowledgebase/articles/Solution/000014473Wed Apr 06 16:30:37 GMT 2016Wed Apr 06 16:30:37 GMT 2016 //help build the article url //build the article url RxInterrupts value have been very high on PacketShaper 12000RxInterrupts value in net nic CLI output shows a very high valuehttp://bluecoat.force.com/knowledgebase/articles/Solution/000029724Thu Mar 10 15:05:20 GMT 2016Thu Mar 10 15:05:20 GMT 2016 //help build the article url //build the article url What is "Error 503" when using PacketShaperThe following article outlines details on Error 503 when using PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/WhatisError503Wed Mar 09 21:16:30 GMT 2016Wed Mar 09 21:16:30 GMT 2016 //help build the article url //build the article url PacketShaper Sky UI - traffic management reports are not loadingThe traffic class tree and reports do not appear in the Sky UIhttp://bluecoat.force.com/knowledgebase/articles/Solution/000030120Wed Mar 09 19:27:23 GMT 2016Wed Mar 09 19:27:23 GMT 2016 //help build the article url //build the article url Updated plug-in for classifying MACH5 ADN trafficmach5_91.plg, version 2.2.1.0http://bluecoat.force.com/knowledgebase/articles/Product_Information/000029675Wed Feb 17 16:07:51 GMT 2016Wed Feb 17 16:07:51 GMT 2016 //help build the article url //build the article url Where to find MIB files for the PacketShaperMIB files are available on the BTO Downloads page.http://bluecoat.force.com/knowledgebase/articles/Solution/000029293Wed Feb 03 15:19:31 GMT 2016Wed Feb 03 15:19:31 GMT 2016 //help build the article url //build the article url Malware Detected Coming From PacketShapers IP addressAlerts are seen as Malware Detected Coming from The PacketShapers IP addresshttp://bluecoat.force.com/knowledgebase/articles/Solution/Malware-Detected-Coming-From-PacketShapers-IP-addressWed Jan 20 09:50:15 GMT 2016Wed Jan 20 09:50:15 GMT 2016 //help build the article url //build the article url Locating serial numbers for Blue Coat productshttp://bluecoat.force.com/knowledgebase/articles/Solution/LocatingserialnumbersforBlueCoatproductsWed Jan 13 19:42:04 GMT 2016Wed Jan 13 19:42:04 GMT 2016 //help build the article url //build the article url What information is needed to troubleshoot BCAAA (User Awareness) issue on PacketShaper?Use BCAAA debug logging, packet capture, and CLI commands to troubleshoot issues with the user awareness featurehttp://bluecoat.force.com/knowledgebase/articles/Solution/000028800Tue Jan 12 00:19:06 GMT 2016Tue Jan 12 00:19:06 GMT 2016 //help build the article url //build the article url How To Classify YouTube traffic with the PacketshaperThis guide is to assist with classification of YouTube traffic using the Legacy Series Packetshaper.http://bluecoat.force.com/knowledgebase/articles/Solution/How-To-Classify-YouTube-traffic-with-the-PacketshaperTue Dec 15 09:27:49 GMT 2015Tue Dec 15 09:27:49 GMT 2015 //help build the article url //build the article url Importing certificates from a different certificate authority on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/000011770Tue Dec 08 15:38:56 GMT 2015Tue Dec 08 15:38:56 GMT 2015 //help build the article url //build the article url How to determine if PacketShaper is running "Standard" or "ISP" software imagehttp://bluecoat.force.com/knowledgebase/articles/Solution/000028798Mon Dec 07 21:24:06 GMT 2015Mon Dec 07 21:24:06 GMT 2015 //help build the article url //build the article url Updated plug-in for classifying Lynchttp://bluecoat.force.com/knowledgebase/articles/Product_Information/Updatedplug-inforclassifyingLyncThu Dec 03 18:41:15 GMT 2015Thu Dec 03 18:41:15 GMT 2015 //help build the article url //build the article url How does TCP Rate Control work?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesTCPRateControlworkThu Nov 26 15:48:47 GMT 2015Thu Nov 26 15:48:47 GMT 2015 //help build the article url //build the article url PacketShaper Vulnerability CVE-2008-5161PS 9.2.12 Release Notes states that this vulnerability is fixed but according to Nessus scan, PS is still listed as vulnerable.http://bluecoat.force.com/knowledgebase/articles/Solution/000027761Fri Oct 09 21:05:24 GMT 2015Fri Oct 09 21:05:24 GMT 2015 //help build the article url //build the article url PacketShaper 9.2.12 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper-9-2-12-GAWed Sep 23 22:49:43 GMT 2015Wed Sep 23 22:49:43 GMT 2015 //help build the article url //build the article url New PacketShaper plug-in for classifying Microsoft Lync traffichttp://bluecoat.force.com/knowledgebase/articles/Product_Information/Newplug-inforclassifyingMicrosoftLynctrafficTue Sep 01 22:38:42 GMT 2015Tue Sep 01 22:38:42 GMT 2015 //help build the article url //build the article url Intermittent sensor errors on PacketShaper 12000http://bluecoat.force.com/knowledgebase/articles/Solution/000016031Fri Aug 21 15:09:06 GMT 2015Fri Aug 21 15:09:06 GMT 2015 //help build the article url //build the article url Why is BCAAA server accessing AD over WAN link?http://bluecoat.force.com/knowledgebase/articles/Solution/000016047Mon Aug 17 14:44:16 GMT 2015Mon Aug 17 14:44:16 GMT 2015 //help build the article url //build the article url What is MissedPacketsCount in PacketShaper 'net nic' output?http://bluecoat.force.com/knowledgebase/articles/Solution/000026257Thu Jul 16 15:04:57 GMT 2015Thu Jul 16 15:04:57 GMT 2015 //help build the article url //build the article url Does the PS12000 10G fiber card support SFP transceivers?Do the 10G fiber cards on the price list support SFP (Small form-factor pluggable) transceivers)?http://bluecoat.force.com/knowledgebase/articles/Solution/000025943Mon Jun 22 15:45:44 GMT 2015Mon Jun 22 15:45:44 GMT 2015 //help build the article url //build the article url SNMP monitoring shows PacketShaper free memory is lowhttp://bluecoat.force.com/knowledgebase/articles/Solution/000025669Tue Jun 16 20:48:08 GMT 2015Tue Jun 16 20:48:08 GMT 2015 //help build the article url //build the article url test categories v2http://bluecoat.force.com/knowledgebase/articles/Solution/test-categoriesWed Jun 03 18:00:46 GMT 2015Wed Jun 03 18:00:46 GMT 2015 //help build the article url //build the article url Using the customer portal featurehttp://bluecoat.force.com/knowledgebase/articles/Solution/000014472Mon Jun 01 20:46:42 GMT 2015Mon Jun 01 20:46:42 GMT 2015 //help build the article url //build the article url Can I use PacketShaper's RADIUS feature with Cisco Secure ACS (for Windows)?http://bluecoat.force.com/knowledgebase/articles/Solution/CanIusePacketShapersRADIUSfeaturewithCiscoSecureACSforWindowsFri May 29 20:41:23 GMT 2015Fri May 29 20:41:23 GMT 2015 //help build the article url //build the article url PacketShaper 9.2.11 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/000025260Fri May 22 20:02:43 GMT 2015Fri May 22 20:02:43 GMT 2015 //help build the article url //build the article url Management HTTP access to PacketShaepr is slow in a VLAN trunk environment.http://bluecoat.force.com/knowledgebase/articles/Solution/000012253Thu May 21 22:46:44 GMT 2015Thu May 21 22:46:44 GMT 2015 //help build the article url //build the article url PacketShaper unable to connect to Threatpulse through Microsoft Forefront TMGWhen trying to connect to Threatpulse via a Microsoft Forefront TMG, the request is not reaching Threatpulse servers.http://bluecoat.force.com/knowledgebase/articles/Solution/000024085Mon May 04 15:42:27 GMT 2015Mon May 04 15:42:27 GMT 2015 //help build the article url //build the article url PacketShaper interface resetNetwork interfaces can self-reset in the event that they become unresponsive.http://bluecoat.force.com/knowledgebase/articles/Solution/000024107Mon Apr 27 18:53:46 GMT 2015Mon Apr 27 18:53:46 GMT 2015 //help build the article url //build the article url Does the S200 / S400 / S500 support IPMI or LOM ?http://bluecoat.force.com/knowledgebase/articles/Solution/000024390Mon Apr 20 22:14:45 GMT 2015Mon Apr 20 22:14:45 GMT 2015 //help build the article url //build the article url PacketShaper S series requires ME reset after upgrading to 11.3.After upgrading to 11.3, a measurement engine reset is required to ensure stability when accessing some reports.http://bluecoat.force.com/knowledgebase/articles/Technical_Alert/PacketShaper-S-series-requires-ME-reset-after-upgrading-to-11-3Tue Apr 14 22:23:47 GMT 2015Tue Apr 14 22:23:47 GMT 2015 //help build the article url //build the article url High Availability Deployment - Why is upper_outside or right_outside LEM link utilization is 0?http://bluecoat.force.com/knowledgebase/articles/Solution/000024518Thu Apr 09 19:43:19 GMT 2015Thu Apr 09 19:43:19 GMT 2015 //help build the article url //build the article url ERROR 3401: Failed to add matching rule to traffic classhttp://bluecoat.force.com/knowledgebase/articles/Solution/000024041Fri Mar 13 19:04:42 GMT 2015Fri Mar 13 19:04:42 GMT 2015 //help build the article url //build the article url Having issues accessing and managing PacketShaper / PolicyCenter using HTTPShttp://bluecoat.force.com/knowledgebase/articles/Solution/000024020Fri Mar 13 19:01:30 GMT 2015Fri Mar 13 19:01:30 GMT 2015 //help build the article url //build the article url PacketShaper 9.2.10 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper-9-2-10-GAMon Mar 02 17:36:54 GMT 2015Mon Mar 02 17:36:54 GMT 2015 //help build the article url //build the article url Strange characters displayed on Host Analysis pageThe Host Analysis Tool is not working properly. After clicking "get flows," strange characters are displayed.http://bluecoat.force.com/knowledgebase/articles/Solution/000023703Mon Feb 23 20:47:28 GMT 2015Mon Feb 23 20:47:28 GMT 2015 //help build the article url //build the article url How to disable ICMP response on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/000023455Thu Feb 19 19:44:05 GMT 2015Thu Feb 19 19:44:05 GMT 2015 //help build the article url //build the article url What is the counter halfDiscon referring to in the TCP State Summary?The CLI command Traffic Flow -o shows TCP State Summery information. What does the counter halfDiscon refer to in the TCP State Summary table?http://bluecoat.force.com/knowledgebase/articles/Solution/000023265Thu Feb 05 20:38:36 GMT 2015Thu Feb 05 20:38:36 GMT 2015 //help build the article url //build the article url Is it possible to make the old user interface (Legacy UI, Advanced UI) the default UI in PacketShaper?Sky UI is the default user interface. Can Advanced UI be the default?http://bluecoat.force.com/knowledgebase/articles/Solution/000011975Thu Jan 29 21:50:51 GMT 2015Thu Jan 29 21:50:51 GMT 2015 //help build the article url //build the article url Adding RAM or a hard disk to a Blue Coat applianceThis article contains details around user-serviceable hardware for Blue Coat appliances.http://bluecoat.force.com/knowledgebase/articles/Solution/AddingRAMoraharddisktoaBlueCoatapplianceFri Jan 23 19:17:59 GMT 2015Fri Jan 23 19:17:59 GMT 2015 //help build the article url //build the article url How to disable Sky UISpecify Advanced UI as the default instead of Sky UIhttp://bluecoat.force.com/knowledgebase/articles/Solution/000011097Mon Jan 12 21:57:37 GMT 2015Mon Jan 12 21:57:37 GMT 2015 //help build the article url //build the article url PacketWise 9.2.8 doesn't classify popular HTTPS-based websites correctlyPacketWise 9.2.8 classifies SSL-based Facebook, YouTube, Netflix, etc. as SSL.http://bluecoat.force.com/knowledgebase/articles/Solution/000022805Mon Jan 05 18:28:36 GMT 2015Mon Jan 05 18:28:36 GMT 2015 //help build the article url //build the article url SSLv3 POODLE attackhttp://bluecoat.force.com/knowledgebase/articles/Solution/000022804Mon Jan 05 18:05:03 GMT 2015Mon Jan 05 18:05:03 GMT 2015 //help build the article url //build the article url PacketShaper 9.2.9 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/000022734Wed Dec 17 21:50:47 GMT 2014Wed Dec 17 21:50:47 GMT 2014 //help build the article url //build the article url PacketShaper 8.7.12 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/000022733Wed Dec 17 21:50:41 GMT 2014Wed Dec 17 21:50:41 GMT 2014 //help build the article url //build the article url After upgrade, PacketShaper is indicating Configuration error for iqosDiscoveryMode = "both".After upgrade, PacketShaper is indicating Configuration error for iqosDiscoveryMode = "both".http://bluecoat.force.com/knowledgebase/articles/Solution/000022298Mon Dec 15 23:31:42 GMT 2014Mon Dec 15 23:31:42 GMT 2014 //help build the article url //build the article url Why does PacketShaper allow login using old touch password?http://bluecoat.force.com/knowledgebase/articles/Solution/000022626Mon Dec 08 19:51:19 GMT 2014Mon Dec 08 19:51:19 GMT 2014 //help build the article url //build the article url How to check PacketShaper's memory utilization percentage?http://bluecoat.force.com/knowledgebase/articles/Solution/000010982Wed Dec 03 21:57:49 GMT 2014Wed Dec 03 21:57:49 GMT 2014 //help build the article url //build the article url Why isn't the BitTorrent class catching all BitTorrent traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/000016595Tue Dec 02 17:54:04 GMT 2014Tue Dec 02 17:54:04 GMT 2014 //help build the article url //build the article url New PacketShaper plug-in: LDAP (9.x)http://bluecoat.force.com/knowledgebase/articles/Product_Information/000022358Tue Nov 25 21:38:47 GMT 2014Tue Nov 25 21:38:47 GMT 2014 //help build the article url //build the article url New PacketShaper plug-in: LDAP (8.7.x)http://bluecoat.force.com/knowledgebase/articles/Product_Information/New-PacketShaper-plug-in-LDAPTue Nov 25 17:11:36 GMT 2014Tue Nov 25 17:11:36 GMT 2014 //help build the article url //build the article url Packetshaper S-Series license keys didn't include Packet Capture key and other keys showing expiration datehttp://bluecoat.force.com/knowledgebase/articles/Solution/000022235Mon Nov 24 19:02:38 GMT 2014Mon Nov 24 19:02:38 GMT 2014 //help build the article url //build the article url Connecting to the PacketShaper using the console porthttp://bluecoat.force.com/knowledgebase/articles/Solution/ConnectingtothePacketShaperusingtheconsoleportTue Nov 11 15:50:24 GMT 2014Tue Nov 11 15:50:24 GMT 2014 //help build the article url //build the article url New plug-ins for classifying UltraSurfhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/Newplug-insforclassifyingUltraSurfWed Nov 05 16:43:20 GMT 2014Wed Nov 05 16:43:20 GMT 2014 //help build the article url //build the article url What does this message mean "W: dsConfigUpdateStatus: dscNewEntry(cn=...,ou=_status,ou=pscfg,o=iqos) failed, DN already exists" ?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesthismessagemeanWdsConfigUpdateStatusdscNewEntrycnoustatusoupscfgoiqosfailedDNalreadyexistsWed Oct 01 13:12:33 GMT 2014Wed Oct 01 13:12:33 GMT 2014 //help build the article url //build the article url PacketShaper crashed and rebooted on "F: native_shaper_watchdog: shaper watchdog count exceeded"http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShapercrashedandrebootedonFnativeshaperwatchdogshaperwatchdogcountexceededWed Oct 01 13:12:30 GMT 2014Wed Oct 01 13:12:30 GMT 2014 //help build the article url //build the article url World Cup 2014 PacketShaper Content Controlhttp://bluecoat.force.com/knowledgebase/articles/Solution/WorldCup2014PacketShaperContentControlWed Oct 01 13:11:54 GMT 2014Wed Oct 01 13:11:54 GMT 2014 //help build the article url //build the article url Why would the URL categories on a PacketShaper not get hits?http://bluecoat.force.com/knowledgebase/articles/Solution/WhywouldtheURLcategoriesonaPacketShapernotgethitsWed Oct 01 13:11:44 GMT 2014Wed Oct 01 13:11:44 GMT 2014 //help build the article url //build the article url Why would I want to convert a dynamic Xpress tunnel to static?http://bluecoat.force.com/knowledgebase/articles/Solution/WhywouldIwanttoconvertadynamicXpresstunneltostaticWed Oct 01 13:11:44 GMT 2014Wed Oct 01 13:11:44 GMT 2014 //help build the article url //build the article url Why was my PacketShaper restarting continuously after removing the LEM?http://bluecoat.force.com/knowledgebase/articles/Solution/WhywasmyPacketShaperrestartingcontinuouslyafterremovingtheLEMWed Oct 01 13:11:43 GMT 2014Wed Oct 01 13:11:43 GMT 2014 //help build the article url //build the article url Why peak rate is higher than partition size?http://bluecoat.force.com/knowledgebase/articles/Solution/WhypeakrateishigherthanpartitionsizeWed Oct 01 13:11:39 GMT 2014Wed Oct 01 13:11:39 GMT 2014 //help build the article url //build the article url Why Packet Shaper may not create a class for traffic it is seeing for which no class already exists?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyPacketShapermaynotcreateaclassfortrafficitisseeingforwhichnoclassalreadyexistsWed Oct 01 13:11:38 GMT 2014Wed Oct 01 13:11:38 GMT 2014 //help build the article url //build the article url Why is URL categorization not working on my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisURLcategorizationnotworkingonmyPacketShaperWed Oct 01 13:11:37 GMT 2014Wed Oct 01 13:11:37 GMT 2014 //help build the article url //build the article url Why is the URL categorization feature not working?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyistheURLcategorizationfeaturenotworkingWed Oct 01 13:11:37 GMT 2014Wed Oct 01 13:11:37 GMT 2014 //help build the article url //build the article url Why is the Top Ten report showing fewer than 10 classes?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyistheTopTenreportshowingfewerthan10classesWed Oct 01 13:11:36 GMT 2014Wed Oct 01 13:11:36 GMT 2014 //help build the article url //build the article url Why is there a difference in data recorded by PacketShaper and MRTG?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisthereadifferenceindatarecordedbyPacketShaperandMRTGWed Oct 01 13:11:34 GMT 2014Wed Oct 01 13:11:34 GMT 2014 //help build the article url //build the article url Why is there a banner message about obsolete plug-ins after upgrading to a newer version?http://bluecoat.force.com/knowledgebase/articles/Solution/Whyisthereabannermessageaboutobsoleteplug-insafterupgradingtoanewerversionWed Oct 01 13:11:34 GMT 2014Wed Oct 01 13:11:34 GMT 2014 //help build the article url //build the article url Why is the peak-bps going over the physical WAN link size?http://bluecoat.force.com/knowledgebase/articles/Solution/Whyisthepeak-bpsgoingoverthephysicalWANlinksizeWed Oct 01 13:11:32 GMT 2014Wed Oct 01 13:11:32 GMT 2014 //help build the article url //build the article url Why is the PacketShaper browser interface slow?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisthePacketShaperbrowserinterfaceslowWed Oct 01 13:11:32 GMT 2014Wed Oct 01 13:11:32 GMT 2014 //help build the article url //build the article url Why is the network being classified instead of traffic to a specific server?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisthenetworkbeingclassifiedinsteadoftraffictoaspecificserverWed Oct 01 13:11:31 GMT 2014Wed Oct 01 13:11:31 GMT 2014 //help build the article url //build the article url Why is the Napster class catching traffic even though the Napster file sharing service has been shut down?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyistheNapsterclasscatchingtrafficeventhoughtheNapsterfilesharingservicehasbeenshutdownWed Oct 01 13:11:31 GMT 2014Wed Oct 01 13:11:31 GMT 2014 //help build the article url //build the article url Why is the license count result different from the output of “tr fl –tuI “?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisthelicensecountresultdifferentfromtheoutputoftrfltuIWed Oct 01 13:11:30 GMT 2014Wed Oct 01 13:11:30 GMT 2014 //help build the article url //build the article url Why is Ping response time slow when I turn shaping on?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisPingresponsetimeslowwhenIturnshapingonWed Oct 01 13:11:25 GMT 2014Wed Oct 01 13:11:25 GMT 2014 //help build the article url //build the article url Why is PacketShaper unable to inherit the link size from PolicyCenter after upgrade?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisPacketShaperunabletoinheritthelinksizefromPolicyCenterafterupgradeWed Oct 01 13:11:25 GMT 2014Wed Oct 01 13:11:25 GMT 2014 //help build the article url //build the article url Why is PacketShaper showing the message "5V Regulator Status Bad" in the WUI and "Bad bat reg" on the front LCD?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisPacketShapershowingthemessage5VRegulatorStatusBadintheWUIandBadbatregonthefrontLCDWed Oct 01 13:11:25 GMT 2014Wed Oct 01 13:11:25 GMT 2014 //help build the article url //build the article url Why is PacketShaper overwriting the backup image with the same PacketWise edition (ISP or STD) and version as the active image?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisPacketShaperoverwritingthebackupimagewiththesamePacketWiseeditionISPorSTDandversionastheactiveimageWed Oct 01 13:11:25 GMT 2014Wed Oct 01 13:11:25 GMT 2014 //help build the article url //build the article url Why is PacketShaper not discovering any traffic classes?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisPacketShapernotdiscoveringanytrafficclassesWed Oct 01 13:11:24 GMT 2014Wed Oct 01 13:11:24 GMT 2014 //help build the article url //build the article url Why isn't the web-redirect option available for an HTTP class with a never-admit policy?http://bluecoat.force.com/knowledgebase/articles/Solution/Whyisnttheweb-redirectoptionavailableforanHTTPclasswithanever-admitpolicyWed Oct 01 13:11:23 GMT 2014Wed Oct 01 13:11:23 GMT 2014 //help build the article url //build the article url Why isn't there a Packet Exchange Time value for DNS traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisntthereaPacketExchangeTimevalueforDNStrafficWed Oct 01 13:11:23 GMT 2014Wed Oct 01 13:11:23 GMT 2014 //help build the article url //build the article url Why isn't the PacketShaper limiting traffic when the WAN circuit is saturated?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisntthePacketShaperlimitingtrafficwhentheWANcircuitissaturatedWed Oct 01 13:11:23 GMT 2014Wed Oct 01 13:11:23 GMT 2014 //help build the article url //build the article url Why isn't the Localhost class showing any hits?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisnttheLocalhostclassshowinganyhitsWed Oct 01 13:11:23 GMT 2014Wed Oct 01 13:11:23 GMT 2014 //help build the article url //build the article url Why isn't the FDR collector receiving flow detail records from PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisnttheFDRcollectorreceivingflowdetailrecordsfromPacketShaperWed Oct 01 13:11:22 GMT 2014Wed Oct 01 13:11:22 GMT 2014 //help build the article url //build the article url Why isn't RADIUS working after changing servers?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisntRADIUSworkingafterchangingserversWed Oct 01 13:11:21 GMT 2014Wed Oct 01 13:11:21 GMT 2014 //help build the article url //build the article url Why isn't PacketShaper discovering traffic classes based on services like HTTP or SSL?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisntPacketShaperdiscoveringtrafficclassesbasedonserviceslikeHTTPorSSLWed Oct 01 13:11:21 GMT 2014Wed Oct 01 13:11:21 GMT 2014 //help build the article url //build the article url Why isn't my new agent showing up in the Info tab?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisntmynewagentshowingupintheInfotabWed Oct 01 13:11:20 GMT 2014Wed Oct 01 13:11:20 GMT 2014 //help build the article url //build the article url Why isn’t email notification working in my adaptive response action files?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisntemailnotificationworkinginmyadaptiveresponseactionfilesWed Oct 01 13:11:19 GMT 2014Wed Oct 01 13:11:19 GMT 2014 //help build the article url //build the article url Why is my traffic being classified under Default?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyismytrafficbeingclassifiedunderDefaultWed Oct 01 13:11:18 GMT 2014Wed Oct 01 13:11:18 GMT 2014 //help build the article url //build the article url Why is ICMP traffic not classifying into the IP-based classes created for the servers?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisICMPtrafficnotclassifyingintotheIP-basedclassescreatedfortheserversWed Oct 01 13:11:16 GMT 2014Wed Oct 01 13:11:16 GMT 2014 //help build the article url //build the article url Why is average rate sometimes higher than peak rate?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisaverageratesometimeshigherthanpeakrateWed Oct 01 13:11:14 GMT 2014Wed Oct 01 13:11:14 GMT 2014 //help build the article url //build the article url Why is Auto Routing (in Frame Relay) turned off?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisAutoRoutinginFrameRelayturnedoffWed Oct 01 13:11:14 GMT 2014Wed Oct 01 13:11:14 GMT 2014 //help build the article url //build the article url Why is automatic MTU disabled in Xpress 8.0?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisautomaticMTUdisabledinXpress80Wed Oct 01 13:11:14 GMT 2014Wed Oct 01 13:11:14 GMT 2014 //help build the article url //build the article url Why is a tunnel in the Up - Idle state?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisatunnelintheUp-IdlestateWed Oct 01 13:11:14 GMT 2014Wed Oct 01 13:11:14 GMT 2014 //help build the article url //build the article url Why is an agent’s status indicator blue?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyisanagentsstatusindicatorblueWed Oct 01 13:11:13 GMT 2014Wed Oct 01 13:11:13 GMT 2014 //help build the article url //build the article url Why I could not get MIB of ifName from PacketWise 8.5?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyIcouldnotgetMIBofifNamefromPacketWise85Wed Oct 01 13:11:11 GMT 2014Wed Oct 01 13:11:11 GMT 2014 //help build the article url //build the article url Why has FDR stopped working?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyhasFDRstoppedworkingWed Oct 01 13:11:10 GMT 2014Wed Oct 01 13:11:10 GMT 2014 //help build the article url //build the article url Why Gigabit interfaces on Packetshaper do not support manual speed settingshttp://bluecoat.force.com/knowledgebase/articles/Solution/WhyGigabitinterfacesonPacketshaperdonotsupportmanualspeedsettingsWed Oct 01 13:11:10 GMT 2014Wed Oct 01 13:11:10 GMT 2014 //help build the article url //build the article url Why do some Host IP addresses in Host Analysis show zero (0) connections yet also show current bandwidth utilization?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydosomeHostIPaddressesinHostAnalysisshowzero0connectionsyetalsoshowcurrentbandwidthutilizationWed Oct 01 13:11:07 GMT 2014Wed Oct 01 13:11:07 GMT 2014 //help build the article url //build the article url Why do our BGP neighbors reset when PacketShaper is rebootedhttp://bluecoat.force.com/knowledgebase/articles/Solution/WhydoourBGPneighborsresetwhenPacketShaperisrebootedWed Oct 01 13:11:06 GMT 2014Wed Oct 01 13:11:06 GMT 2014 //help build the article url //build the article url Why don't the peak bps statistics correspond to the graph peaks?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydontthepeakbpsstatisticscorrespondtothegraphpeaksWed Oct 01 13:11:06 GMT 2014Wed Oct 01 13:11:06 GMT 2014 //help build the article url //build the article url Why don't some flows get blocked even though I have a discard or never-admit policy on a URL category-based class?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydontsomeflowsgetblockedeventhoughIhaveadiscardornever-admitpolicyonaURLcategory-basedclassWed Oct 01 13:11:06 GMT 2014Wed Oct 01 13:11:06 GMT 2014 //help build the article url //build the article url Why do I have Service Unknown configuration error messages?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoIhaveServiceUnknownconfigurationerrormessagesWed Oct 01 13:10:56 GMT 2014Wed Oct 01 13:10:56 GMT 2014 //help build the article url //build the article url Why does URL traffic not get classifed immediately after we open the web browser?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesURLtrafficnotgetclassifedimmediatelyafterweopenthewebbrowserWed Oct 01 13:10:50 GMT 2014Wed Oct 01 13:10:50 GMT 2014 //help build the article url //build the article url Why does the Top Ten report for Network Effiency display 'No Network Efficiency traffic?'http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoestheTopTenreportforNetworkEffiencydisplayNoNetworkEfficiencytrafficWed Oct 01 13:10:49 GMT 2014Wed Oct 01 13:10:49 GMT 2014 //help build the article url //build the article url Why does the Top Ten page show 0% for both the inbound and outbound link?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoestheTopTenpageshow0forboththeinboundandoutboundlinkWed Oct 01 13:10:49 GMT 2014Wed Oct 01 13:10:49 GMT 2014 //help build the article url //build the article url Why does the time reported in PacketShaper reports not match the actual time?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesthetimereportedinPacketShaperreportsnotmatchtheactualtimeWed Oct 01 13:10:49 GMT 2014Wed Oct 01 13:10:49 GMT 2014 //help build the article url //build the article url Why does the SNMP value for sysUptime over 497 days return with value "0" for PacketShaper products?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoestheSNMPvalueforsysUptimeover497daysreturnwithvalue0forPacketShaperproductsWed Oct 01 13:10:48 GMT 2014Wed Oct 01 13:10:48 GMT 2014 //help build the article url //build the article url Why does the Sky UI on PacketShaper show a different time for Real Time Graph output as compared to PacketShaper system time?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoestheSkyUIonPacketShapershowadifferenttimeforRealTimeGraphoutputascomparedtoPacketShapersystemtimeWed Oct 01 13:10:48 GMT 2014Wed Oct 01 13:10:48 GMT 2014 //help build the article url //build the article url Why does the SameSide class have a matching rule for 127.0.0.4 ?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoestheSameSideclasshaveamatchingrulefor127004Wed Oct 01 13:10:48 GMT 2014Wed Oct 01 13:10:48 GMT 2014 //help build the article url //build the article url Why does the PacketShaper reboot when I try to restore the configuration using the "run" command?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesthePacketShaperrebootwhenItrytorestoretheconfigurationusingtheruncommandWed Oct 01 13:10:42 GMT 2014Wed Oct 01 13:10:42 GMT 2014 //help build the article url //build the article url Why does the ldi file that I saved with "config save" have a smaller file size than config.ldi?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoestheldifilethatIsavedwithconfigsavehaveasmallerfilesizethanconfigldiWed Oct 01 13:10:41 GMT 2014Wed Oct 01 13:10:41 GMT 2014 //help build the article url //build the article url Why does the incident report include violating hosts from other evaluation intervals?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoestheincidentreportincludeviolatinghostsfromotherevaluationintervalsWed Oct 01 13:10:41 GMT 2014Wed Oct 01 13:10:41 GMT 2014 //help build the article url //build the article url Why does PacketWise report smaller data rates than my router?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesPacketWisereportsmallerdataratesthanmyrouterWed Oct 01 13:10:35 GMT 2014Wed Oct 01 13:10:35 GMT 2014 //help build the article url //build the article url Why does PacketShaper lose its settings right after configuration?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesPacketShaperloseitssettingsrightafterconfigurationWed Oct 01 13:10:35 GMT 2014Wed Oct 01 13:10:35 GMT 2014 //help build the article url //build the article url Why does PacketShaper history reporting peak-rate graph show zero but average-rate graph show non-zero?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesPacketShaperhistoryreportingpeak-rategraphshowzerobutaverage-rategraphshownon-zeroWed Oct 01 13:10:35 GMT 2014Wed Oct 01 13:10:35 GMT 2014 //help build the article url //build the article url Why doesn’t the Real-Time Graphs plug-in work with Internet Explorer?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesnttheReal-TimeGraphsplug-inworkwithInternetExplorerWed Oct 01 13:10:34 GMT 2014Wed Oct 01 13:10:34 GMT 2014 //help build the article url //build the article url Why doesn't the PacketShaper Frame Relay functionality work with my router?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesntthePacketShaperFrameRelayfunctionalityworkwithmyrouterWed Oct 01 13:10:30 GMT 2014Wed Oct 01 13:10:30 GMT 2014 //help build the article url //build the article url Why doesn't the graph on the screen exactly match the printed graph?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesntthegraphonthescreenexactlymatchtheprintedgraphWed Oct 01 13:10:29 GMT 2014Wed Oct 01 13:10:29 GMT 2014 //help build the article url //build the article url Why does my PacketShaper upgrade show an error? (ERROR 1600: The new PacketShaper image could not be downloaded.)http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesmyPacketShaperupgradeshowanerrorERROR1600ThenewPacketShaperimagecouldnotbedownloadedWed Oct 01 13:10:25 GMT 2014Wed Oct 01 13:10:25 GMT 2014 //help build the article url //build the article url Why does it take so long to pass traffic after rebooting?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesittakesolongtopasstrafficafterrebootingWed Oct 01 13:10:24 GMT 2014Wed Oct 01 13:10:24 GMT 2014 //help build the article url //build the article url Why does it say "Not Licensed" next to Shaping?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesitsayNotLicensednexttoShapingWed Oct 01 13:10:24 GMT 2014Wed Oct 01 13:10:24 GMT 2014 //help build the article url //build the article url Why does it say "measurement engine is not ready" when I try to create a report?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesitsaymeasurementengineisnotreadywhenItrytocreateareportWed Oct 01 13:10:23 GMT 2014Wed Oct 01 13:10:23 GMT 2014 //help build the article url //build the article url Why does host info table not show "I" or "O" for the inside or outside?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoeshostinfotablenotshowIorOfortheinsideoroutsideWed Oct 01 13:10:23 GMT 2014Wed Oct 01 13:10:23 GMT 2014 //help build the article url //build the article url Why does CPU utilization increase to 100% when the fiber bypass switch is connected?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesCPUutilizationincreaseto100whenthefiberbypassswitchisconnectedWed Oct 01 13:10:22 GMT 2014Wed Oct 01 13:10:22 GMT 2014 //help build the article url //build the article url Why does an SNMP query for the Fan and Power Supply status return “noStatus” on a PacketShaper 12000?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesanSNMPqueryfortheFanandPowerSupplystatusreturnnoStatusonaPacketShaper12000Wed Oct 01 13:10:21 GMT 2014Wed Oct 01 13:10:21 GMT 2014 //help build the article url //build the article url Why does an SNMP query for some OIDs return the value "0" on a PacketShaper 12000?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydoesanSNMPqueryforsomeOIDsreturnthevalue0onaPacketShaper12000Wed Oct 01 13:10:20 GMT 2014Wed Oct 01 13:10:20 GMT 2014 //help build the article url //build the article url Why did creating a secure list block all communication with PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhydidcreatingasecurelistblockallcommunicationwithPacketShaperWed Oct 01 13:10:17 GMT 2014Wed Oct 01 13:10:17 GMT 2014 //help build the article url //build the article url Why can't I use radius authentication for "touch" access on my packetshaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIuseradiusauthenticationfortouchaccessonmypacketshaperWed Oct 01 13:10:15 GMT 2014Wed Oct 01 13:10:15 GMT 2014 //help build the article url //build the article url Why can't I set up a dynamic partition?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIsetupadynamicpartitionWed Oct 01 13:10:14 GMT 2014Wed Oct 01 13:10:14 GMT 2014 //help build the article url //build the article url Why can't I save a CMD file with multiple lines in PacketShaper's Command File Editor?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIsaveaCMDfilewithmultiplelinesinPacketShapersCommandFileEditorWed Oct 01 13:10:13 GMT 2014Wed Oct 01 13:10:13 GMT 2014 //help build the article url //build the article url Why can't I limit the FDR emission based on subnets?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIlimittheFDRemissionbasedonsubnetsWed Oct 01 13:10:12 GMT 2014Wed Oct 01 13:10:12 GMT 2014 //help build the article url //build the article url Why can't I get NetScout and PacketShaper to connect?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIgetNetScoutandPacketShapertoconnectWed Oct 01 13:10:12 GMT 2014Wed Oct 01 13:10:12 GMT 2014 //help build the article url //build the article url Why can't I enter 2048k for the link size?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIenter2048kforthelinksizeWed Oct 01 13:10:11 GMT 2014Wed Oct 01 13:10:11 GMT 2014 //help build the article url //build the article url Why can't I configure the IP address on my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIconfiguretheIPaddressonmyPacketShaperWed Oct 01 13:10:09 GMT 2014Wed Oct 01 13:10:09 GMT 2014 //help build the article url //build the article url Why can't I administer PacketShaper/AppVantage after adding a VPN device?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIadministerPacketShaperAppVantageafteraddingaVPNdeviceWed Oct 01 13:10:09 GMT 2014Wed Oct 01 13:10:09 GMT 2014 //help build the article url //build the article url Why can’t I access the PacketShaper/AppVantage via the console port?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantIaccessthePacketShaperAppVantageviatheconsoleportWed Oct 01 13:10:08 GMT 2014Wed Oct 01 13:10:08 GMT 2014 //help build the article url //build the article url Why can't a policy be applied on some of the traffic classes?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycantapolicybeappliedonsomeofthetrafficclassesWed Oct 01 13:10:07 GMT 2014Wed Oct 01 13:10:07 GMT 2014 //help build the article url //build the article url Why can on user access PacketShaper, but another can't?http://bluecoat.force.com/knowledgebase/articles/Solution/WhycanonuseraccessPacketShaperbutanothercantWed Oct 01 13:10:06 GMT 2014Wed Oct 01 13:10:06 GMT 2014 //help build the article url //build the article url Why are the watch mode options missing in PacketWise v8.0?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarethewatchmodeoptionsmissinginPacketWisev80Wed Oct 01 13:10:05 GMT 2014Wed Oct 01 13:10:05 GMT 2014 //help build the article url //build the article url Why are there negative values in the %Bytes Saved column in the output of "compression show"?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyaretherenegativevaluesintheBytesSavedcolumnintheoutputofcompressionshowWed Oct 01 13:10:04 GMT 2014Wed Oct 01 13:10:04 GMT 2014 //help build the article url //build the article url Why are the PacketShaper icons gray in HP OpenView?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarethePacketShapericonsgrayinHPOpenViewWed Oct 01 13:10:03 GMT 2014Wed Oct 01 13:10:03 GMT 2014 //help build the article url //build the article url Why are the adaptive response status indictors gray?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyaretheadaptiveresponsestatusindictorsgrayWed Oct 01 13:10:02 GMT 2014Wed Oct 01 13:10:02 GMT 2014 //help build the article url //build the article url Why aren’t the new VoIP measurement variables in PacketWise 8.0 working?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarentthenewVoIPmeasurementvariablesinPacketWise80workingWed Oct 01 13:10:00 GMT 2014Wed Oct 01 13:10:00 GMT 2014 //help build the article url //build the article url Why aren’t the classes in the traffic tree sorted alphabetically?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarenttheclassesinthetraffictreesortedalphabeticallyWed Oct 01 13:09:59 GMT 2014Wed Oct 01 13:09:59 GMT 2014 //help build the article url //build the article url Why aren't statistics for Localhost traffic displayed on the Monitor page?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarentstatisticsforLocalhosttrafficdisplayedontheMonitorpageWed Oct 01 13:09:59 GMT 2014Wed Oct 01 13:09:59 GMT 2014 //help build the article url //build the article url Why aren't FDR classes showing class hits?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarentFDRclassesshowingclasshitsWed Oct 01 13:09:58 GMT 2014Wed Oct 01 13:09:58 GMT 2014 //help build the article url //build the article url Why aren't any of the statistics on the Monitor Traffic page incrementing?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarentanyofthestatisticsontheMonitorTrafficpageincrementingWed Oct 01 13:09:57 GMT 2014Wed Oct 01 13:09:57 GMT 2014 //help build the article url //build the article url Why aren't configuration changes getting saved on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarentconfigurationchangesgettingsavedonPacketShaperWed Oct 01 13:09:57 GMT 2014Wed Oct 01 13:09:57 GMT 2014 //help build the article url //build the article url Why are my network connections slower when PacketShaper is used w/ BSD?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyaremynetworkconnectionsslowerwhenPacketShaperisusedwBSDWed Oct 01 13:09:56 GMT 2014Wed Oct 01 13:09:56 GMT 2014 //help build the article url //build the article url Why are Localhost and SameSide classes on PacketShaper exception classes?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyareLocalhostandSameSideclassesonPacketShaperexceptionclassesWed Oct 01 13:09:56 GMT 2014Wed Oct 01 13:09:56 GMT 2014 //help build the article url //build the article url Why are configuration changes lost after rebooting the PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyareconfigurationchangeslostafterrebootingthePacketShaperWed Oct 01 13:09:55 GMT 2014Wed Oct 01 13:09:55 GMT 2014 //help build the article url //build the article url Why are both interfaces going down after I load a config.ldi file from another PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyarebothinterfacesgoingdownafterIloadaconfigldifilefromanotherPacketShaperWed Oct 01 13:09:55 GMT 2014Wed Oct 01 13:09:55 GMT 2014 //help build the article url //build the article url Why am I unable to receive syslog message from PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIunabletoreceivesyslogmessagefromPacketShaperWed Oct 01 13:09:53 GMT 2014Wed Oct 01 13:09:53 GMT 2014 //help build the article url //build the article url Why am I unable to generate a Host Analysis report? The Reporting page keeps loading with the message "Please wait while the results are processed. This may take time depending on the volume of data..."http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIunabletogenerateaHostAnalysisreportTheReportingpagekeepsloadingwiththemessagePleasewaitwhiletheresultsareprocessedThismaytaketimedependingonthevolumeofdataWed Oct 01 13:09:53 GMT 2014Wed Oct 01 13:09:53 GMT 2014 //help build the article url //build the article url Why am I seeing CRC errors and Input errors on the PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIseeingCRCerrorsandInputerrorsonthePacketShaperWed Oct 01 13:09:52 GMT 2014Wed Oct 01 13:09:52 GMT 2014 //help build the article url //build the article url Why am I seeing asymmetrical traffic in a symmetrical environment?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIseeingasymmetricaltrafficinasymmetricalenvironmentWed Oct 01 13:09:51 GMT 2014Wed Oct 01 13:09:51 GMT 2014 //help build the article url //build the article url Why am I getting "No IPs found" message in Host Analysis report on recent Flow Analysis?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIgettingNoIPsfoundmessageinHostAnalysisreportonrecentFlowAnalysisWed Oct 01 13:09:50 GMT 2014Wed Oct 01 13:09:50 GMT 2014 //help build the article url //build the article url Why am I getting Error 5006?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIgettingError5006Wed Oct 01 13:09:49 GMT 2014Wed Oct 01 13:09:49 GMT 2014 //help build the article url //build the article url Why am I getting a "Rules incompatible with Parent" error message?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIgettingaRulesincompatiblewithParenterrormessageWed Oct 01 13:09:48 GMT 2014Wed Oct 01 13:09:48 GMT 2014 //help build the article url //build the article url Why am I getting an error message that the sum of the link speeds exceeds the interface NIC?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIgettinganerrormessagethatthesumofthelinkspeedsexceedstheinterfaceNICWed Oct 01 13:09:48 GMT 2014Wed Oct 01 13:09:48 GMT 2014 //help build the article url //build the article url Why am I getting an error message after enabling compression?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIgettinganerrormessageafterenablingcompressionWed Oct 01 13:09:48 GMT 2014Wed Oct 01 13:09:48 GMT 2014 //help build the article url //build the article url Why am I getting an "error 200c" when I try to FTP a file to my unit?http://bluecoat.force.com/knowledgebase/articles/Solution/WhyamIgettinganerror200cwhenItrytoFTPafiletomyunitWed Oct 01 13:09:48 GMT 2014Wed Oct 01 13:09:48 GMT 2014 //help build the article url //build the article url While doing a reset of the measurement data, does the packetshaper keep forwarding packets?http://bluecoat.force.com/knowledgebase/articles/Solution/WhiledoingaresetofthemeasurementdatadoesthepacketshaperkeepforwardingpacketsWed Oct 01 13:09:47 GMT 2014Wed Oct 01 13:09:47 GMT 2014 //help build the article url //build the article url Which Unix commands are available in the PacketShaper command-line?http://bluecoat.force.com/knowledgebase/articles/Solution/WhichUnixcommandsareavailableinthePacketShapercommand-lineWed Oct 01 13:09:44 GMT 2014Wed Oct 01 13:09:44 GMT 2014 //help build the article url //build the article url Which protocols do I need to allow through the network for Xpress to operate?http://bluecoat.force.com/knowledgebase/articles/Solution/WhichprotocolsdoIneedtoallowthroughthenetworkforXpresstooperateWed Oct 01 13:09:42 GMT 2014Wed Oct 01 13:09:42 GMT 2014 //help build the article url //build the article url Which PacketShapers are RoHS compliant?http://bluecoat.force.com/knowledgebase/articles/Solution/WhichPacketShapersareRoHScompliantWed Oct 01 13:09:41 GMT 2014Wed Oct 01 13:09:41 GMT 2014 //help build the article url //build the article url Which LEMs work on PacketShaper 10000 series?http://bluecoat.force.com/knowledgebase/articles/Solution/WhichLEMsworkonPacketShaper10000seriesWed Oct 01 13:09:40 GMT 2014Wed Oct 01 13:09:40 GMT 2014 //help build the article url //build the article url Which jumpers need to be removed from PS 1700/3500/7500 models in order to disable the bypass?http://bluecoat.force.com/knowledgebase/articles/Solution/WhichjumpersneedtoberemovedfromPS170035007500modelsinordertodisablethebypassWed Oct 01 13:09:37 GMT 2014Wed Oct 01 13:09:37 GMT 2014 //help build the article url //build the article url Which BlueCoat products support Cisco Security MARS?http://bluecoat.force.com/knowledgebase/articles/Solution/WhichBlueCoatproductssupportCiscoSecurityMARSWed Oct 01 13:09:34 GMT 2014Wed Oct 01 13:09:34 GMT 2014 //help build the article url //build the article url Where is the PacketShaper serial number?http://bluecoat.force.com/knowledgebase/articles/Solution/WhereisthePacketShaperserialnumberWed Oct 01 13:09:31 GMT 2014Wed Oct 01 13:09:31 GMT 2014 //help build the article url //build the article url Where do I ship my faulty Packeteer unit after an RMA?http://bluecoat.force.com/knowledgebase/articles/Solution/WheredoIshipmyfaultyPacketeerunitafteranRMAWed Oct 01 13:09:30 GMT 2014Wed Oct 01 13:09:30 GMT 2014 //help build the article url //build the article url Where do I install PacketShaper in a multi-location network?http://bluecoat.force.com/knowledgebase/articles/Solution/WheredoIinstallPacketShaperinamulti-locationnetworkWed Oct 01 13:09:29 GMT 2014Wed Oct 01 13:09:29 GMT 2014 //help build the article url //build the article url Where do I find Blue Coat's technical training calendar for my country or region?http://bluecoat.force.com/knowledgebase/articles/Solution/WheredoIfindBlueCoatstechnicaltrainingcalendarformycountryorregionWed Oct 01 13:09:28 GMT 2014Wed Oct 01 13:09:28 GMT 2014 //help build the article url //build the article url Where can I retrieve previously generated incident reports?http://bluecoat.force.com/knowledgebase/articles/Solution/WherecanIretrievepreviouslygeneratedincidentreportsWed Oct 01 13:09:27 GMT 2014Wed Oct 01 13:09:27 GMT 2014 //help build the article url //build the article url Where are PacketShaper specifications, configuration limits, and availability (uptime) statistics?http://bluecoat.force.com/knowledgebase/articles/Solution/WherearePacketShaperspecificationsconfigurationlimitsandavailabilityuptimestatisticsWed Oct 01 13:09:21 GMT 2014Wed Oct 01 13:09:21 GMT 2014 //help build the article url //build the article url When would a hard drive problem cause a PacketShaper to crash?http://bluecoat.force.com/knowledgebase/articles/Solution/WhenwouldaharddriveproblemcauseaPacketShapertocrashWed Oct 01 13:09:21 GMT 2014Wed Oct 01 13:09:21 GMT 2014 //help build the article url //build the article url When upgrading software on PacketShaper, is there any upgrade path to follow?http://bluecoat.force.com/knowledgebase/articles/Solution/WhenupgradingsoftwareonPacketShaperisthereanyupgradepathtofollowWed Oct 01 13:09:16 GMT 2014Wed Oct 01 13:09:16 GMT 2014 //help build the article url //build the article url When renewing the support contract for PacketShaper, do I need to obtain a new license and install it on the PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhenrenewingthesupportcontractforPacketShaperdoIneedtoobtainanewlicenseandinstallitonthePacketShaperWed Oct 01 13:09:10 GMT 2014Wed Oct 01 13:09:10 GMT 2014 //help build the article url //build the article url When in watch mode, how does PacketShaper decide which port to use for management access?http://bluecoat.force.com/knowledgebase/articles/Solution/WheninwatchmodehowdoesPacketShaperdecidewhichporttouseformanagementaccessWed Oct 01 13:09:05 GMT 2014Wed Oct 01 13:09:05 GMT 2014 //help build the article url //build the article url When I have more than 2000 traffic classes created, the view to class tree is changed to another viewing format. How can I disable this?http://bluecoat.force.com/knowledgebase/articles/Solution/WhenIhavemorethan2000trafficclassescreatedtheviewtoclasstreeischangedtoanotherviewingformatHowcanIdisablethisWed Oct 01 13:09:05 GMT 2014Wed Oct 01 13:09:05 GMT 2014 //help build the article url //build the article url When does a PacketShaper count "tcp-retx-pkts"?http://bluecoat.force.com/knowledgebase/articles/Solution/WhendoesaPacketShapercounttcp-retx-pktsWed Oct 01 13:08:59 GMT 2014Wed Oct 01 13:08:59 GMT 2014 //help build the article url //build the article url When defining Xpress-IP addresses, what is the VLAN ID field for?http://bluecoat.force.com/knowledgebase/articles/Solution/WhendefiningXpress-IPaddresseswhatistheVLANIDfieldforWed Oct 01 13:08:59 GMT 2014Wed Oct 01 13:08:59 GMT 2014 //help build the article url //build the article url When are FDR records generated for TCP, UDP, and ICMP flows traversing a PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhenareFDRrecordsgeneratedforTCPUDPandICMPflowstraversingaPacketShaperWed Oct 01 13:08:57 GMT 2014Wed Oct 01 13:08:57 GMT 2014 //help build the article url //build the article url When a hard disk drive is down, what kind of SNMP traps are expected to be sent?http://bluecoat.force.com/knowledgebase/articles/Solution/WhenaharddiskdriveisdownwhatkindofSNMPtrapsareexpectedtobesentWed Oct 01 13:08:56 GMT 2014Wed Oct 01 13:08:56 GMT 2014 //help build the article url //build the article url What you need to open on the firewalls for compression to work?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatyouneedtoopenonthefirewallsforcompressiontoworkWed Oct 01 13:08:55 GMT 2014Wed Oct 01 13:08:55 GMT 2014 //help build the article url //build the article url What will happen if the PacketShaper license key expires?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatwillhappenifthePacketShaperlicensekeyexpiresWed Oct 01 13:08:54 GMT 2014Wed Oct 01 13:08:54 GMT 2014 //help build the article url //build the article url What type of information is in a flow detail record?http://bluecoat.force.com/knowledgebase/articles/Solution/WhattypeofinformationisinaflowdetailrecordWed Oct 01 13:08:49 GMT 2014Wed Oct 01 13:08:49 GMT 2014 //help build the article url //build the article url What type of Ethernet cables do I need to connect my PacketShaper into the network?http://bluecoat.force.com/knowledgebase/articles/Solution/WhattypeofEthernetcablesdoIneedtoconnectmyPacketShaperintothenetworkWed Oct 01 13:08:49 GMT 2014Wed Oct 01 13:08:49 GMT 2014 //help build the article url //build the article url What training is available for Blue Coat products?http://bluecoat.force.com/knowledgebase/articles/Solution/WhattrainingisavailableforBlueCoatproductsWed Oct 01 13:08:47 GMT 2014Wed Oct 01 13:08:47 GMT 2014 //help build the article url //build the article url What to do when gettting 'Errors were detected with the hard drive' on PacketShaper's UI?http://bluecoat.force.com/knowledgebase/articles/Solution/WhattodowhengetttingErrorsweredetectedwiththeharddriveonPacketShapersUIWed Oct 01 13:08:47 GMT 2014Wed Oct 01 13:08:47 GMT 2014 //help build the article url //build the article url What's the URL in a matching rule for?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatstheURLinamatchingruleforWed Oct 01 13:08:46 GMT 2014Wed Oct 01 13:08:46 GMT 2014 //help build the article url //build the article url What’s the difference between the Evaluation Interval and MeDuration?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatsthedifferencebetweentheEvaluationIntervalandMeDurationWed Oct 01 13:08:45 GMT 2014Wed Oct 01 13:08:45 GMT 2014 //help build the article url //build the article url What's the difference between the commands "setup urlcategory test" and "setup urlcategory update"?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatsthedifferencebetweenthecommandssetupurlcategorytestandsetupurlcategoryupdateWed Oct 01 13:08:44 GMT 2014Wed Oct 01 13:08:44 GMT 2014 //help build the article url //build the article url What's the difference between "reset" and "setup reset?"http://bluecoat.force.com/knowledgebase/articles/Solution/WhatsthedifferencebetweenresetandsetupresetWed Oct 01 13:08:44 GMT 2014Wed Oct 01 13:08:44 GMT 2014 //help build the article url //build the article url What's the difference between class hits and policy hits?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatsthedifferencebetweenclasshitsandpolicyhitsWed Oct 01 13:08:44 GMT 2014Wed Oct 01 13:08:44 GMT 2014 //help build the article url //build the article url What’s the difference between an exception host list and a violating host list?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatsthedifferencebetweenanexceptionhostlistandaviolatinghostlistWed Oct 01 13:08:44 GMT 2014Wed Oct 01 13:08:44 GMT 2014 //help build the article url //build the article url What statistics are lost if I reset PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatstatisticsarelostifIresetPacketShaperWed Oct 01 13:08:42 GMT 2014Wed Oct 01 13:08:42 GMT 2014 //help build the article url //build the article url What should I set my outbound speed to when I have a router with two links?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatshouldIsetmyoutboundspeedtowhenIhavearouterwithtwolinksWed Oct 01 13:08:41 GMT 2014Wed Oct 01 13:08:41 GMT 2014 //help build the article url //build the article url What rates should be specified for T1, E1, or T3 lines?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatratesshouldbespecifiedforT1E1orT3linesWed Oct 01 13:08:38 GMT 2014Wed Oct 01 13:08:38 GMT 2014 //help build the article url //build the article url What ports does the Riverbed appliance use?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatportsdoestheRiverbedapplianceuseWed Oct 01 13:08:36 GMT 2014Wed Oct 01 13:08:36 GMT 2014 //help build the article url //build the article url What PacketShaper features support IPv6?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatPacketShaperfeaturessupportIPv6Wed Oct 01 13:08:35 GMT 2014Wed Oct 01 13:08:35 GMT 2014 //help build the article url //build the article url What method does the PacketShaper use to connect to the URL categories server?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatmethoddoesthePacketShaperusetoconnecttotheURLcategoriesserverWed Oct 01 13:08:33 GMT 2014Wed Oct 01 13:08:33 GMT 2014 //help build the article url //build the article url What is the URL category cache size for different models of PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatistheURLcategorycachesizefordifferentmodelsofPacketShaperWed Oct 01 13:08:29 GMT 2014Wed Oct 01 13:08:29 GMT 2014 //help build the article url //build the article url What is the "Uncommitted" partition on the PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatistheUncommittedpartitiononthePacketShaperWed Oct 01 13:08:29 GMT 2014Wed Oct 01 13:08:29 GMT 2014 //help build the article url //build the article url What is the tunnel transport protocol used by PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthetunneltransportprotocolusedbyPacketShaperWed Oct 01 13:08:29 GMT 2014Wed Oct 01 13:08:29 GMT 2014 //help build the article url //build the article url What is the TEST.DAT file on the PacketShaper hard drive?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatistheTESTDATfileonthePacketShaperharddriveWed Oct 01 13:08:28 GMT 2014Wed Oct 01 13:08:28 GMT 2014 //help build the article url //build the article url What is the SNMP OID for PacketShaper 12000 interface status?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatistheSNMPOIDforPacketShaper12000interfacestatusWed Oct 01 13:08:26 GMT 2014Wed Oct 01 13:08:26 GMT 2014 //help build the article url //build the article url What is the purpose of synthetic transactions on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthepurposeofsynthetictransactionsonPacketShaperWed Oct 01 13:08:24 GMT 2014Wed Oct 01 13:08:24 GMT 2014 //help build the article url //build the article url What is the meaning of "A: icmpReview: Ping class name XXXXX doesn't exist for return dir" ?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthemeaningofAicmpReviewPingclassnameXXXXXdoesntexistforreturndirWed Oct 01 13:08:20 GMT 2014Wed Oct 01 13:08:20 GMT 2014 //help build the article url //build the article url What is the maximum performance of PS12000 with 10G interface?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthemaximumperformanceofPS12000with10GinterfaceWed Oct 01 13:08:19 GMT 2014Wed Oct 01 13:08:19 GMT 2014 //help build the article url //build the article url What is the maximum number of classes you can have on a PacketShaper 12000?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthemaximumnumberofclassesyoucanhaveonaPacketShaper12000Wed Oct 01 13:08:18 GMT 2014Wed Oct 01 13:08:18 GMT 2014 //help build the article url //build the article url What is the maximum number of adaptive response agents?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthemaximumnumberofadaptiveresponseagentsWed Oct 01 13:08:18 GMT 2014Wed Oct 01 13:08:18 GMT 2014 //help build the article url //build the article url What is the maximum number of Active Directory users supported for different PacketShaper models?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthemaximumnumberofActiveDirectoryuserssupportedfordifferentPacketShapermodelsWed Oct 01 13:08:18 GMT 2014Wed Oct 01 13:08:18 GMT 2014 //help build the article url //build the article url What is the maximum file size for packet capture logs on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthemaximumfilesizeforpacketcapturelogsonPacketShaperWed Oct 01 13:08:16 GMT 2014Wed Oct 01 13:08:16 GMT 2014 //help build the article url //build the article url What is the maximum Ethernet frame size that Packetshaper supportshttp://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthemaximumEthernetframesizethatPacketshapersupportsWed Oct 01 13:08:15 GMT 2014Wed Oct 01 13:08:15 GMT 2014 //help build the article url //build the article url What is the functionality of the "crumbsperclasscount" variable?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthefunctionalityofthecrumbsperclasscountvariableWed Oct 01 13:08:11 GMT 2014Wed Oct 01 13:08:11 GMT 2014 //help build the article url //build the article url What is the difference between the Rev A and Rev B PacketShaper 12000 appliances?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthedifferencebetweentheRevAandRevBPacketShaper12000appliancesWed Oct 01 13:08:07 GMT 2014Wed Oct 01 13:08:07 GMT 2014 //help build the article url //build the article url What is the difference between the MIB variables 'classByteCount' and 'classByteCountHi'?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthedifferencebetweentheMIBvariablesclassByteCountandclassByteCountHiWed Oct 01 13:08:06 GMT 2014Wed Oct 01 13:08:06 GMT 2014 //help build the article url //build the article url What is the difference between the 1 bridge and 2 bridge LEM cards on the PacketShaper 12000?http://bluecoat.force.com/knowledgebase/articles/Solution/Whatisthedifferencebetweenthe1bridgeand2bridgeLEMcardsonthePacketShaper12000Wed Oct 01 13:08:05 GMT 2014Wed Oct 01 13:08:05 GMT 2014 //help build the article url //build the article url What is the difference between rate and priority policies?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthedifferencebetweenrateandprioritypoliciesWed Oct 01 13:08:05 GMT 2014Wed Oct 01 13:08:05 GMT 2014 //help build the article url //build the article url What is the difference between NetFlow v5 and Packeteer-2?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthedifferencebetweenNetFlowv5andPacketeer-2Wed Oct 01 13:08:04 GMT 2014Wed Oct 01 13:08:04 GMT 2014 //help build the article url //build the article url What is the default password for a new PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthedefaultpasswordforanewPacketShaperWed Oct 01 13:08:02 GMT 2014Wed Oct 01 13:08:02 GMT 2014 //help build the article url //build the article url What is the default MTU size on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthedefaultMTUsizeonPacketShaperWed Oct 01 13:08:01 GMT 2014Wed Oct 01 13:08:01 GMT 2014 //help build the article url //build the article url What is the critical threshold values (upper and lower) for PS12000 temperature?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthecriticalthresholdvaluesupperandlowerforPS12000temperatureWed Oct 01 13:08:00 GMT 2014Wed Oct 01 13:08:00 GMT 2014 //help build the article url //build the article url What is the 'Configuration is corrupt' message on the PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatistheConfigurationiscorruptmessageonthePacketShaperWed Oct 01 13:08:00 GMT 2014Wed Oct 01 13:08:00 GMT 2014 //help build the article url //build the article url What is the CLI command to view PacketShaper interfaces?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatistheCLIcommandtoviewPacketShaperinterfacesWed Oct 01 13:08:00 GMT 2014Wed Oct 01 13:08:00 GMT 2014 //help build the article url //build the article url What is the bypass speed for LEM-PS12000-2GigE-SX?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthebypassspeedforLEM-PS12000-2GigE-SXWed Oct 01 13:07:59 GMT 2014Wed Oct 01 13:07:59 GMT 2014 //help build the article url //build the article url What is the best way to handle Citrix Uniprint traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisthebestwaytohandleCitrixUniprinttrafficWed Oct 01 13:07:58 GMT 2014Wed Oct 01 13:07:58 GMT 2014 //help build the article url //build the article url What is tcp-early-retx-toss-pkts%?http://bluecoat.force.com/knowledgebase/articles/Solution/Whatistcp-early-retx-toss-pktsWed Oct 01 13:07:57 GMT 2014Wed Oct 01 13:07:57 GMT 2014 //help build the article url //build the article url What is "sortorder" used for in "class new" argument?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatissortorderusedforinclassnewargumentWed Oct 01 13:07:55 GMT 2014Wed Oct 01 13:07:55 GMT 2014 //help build the article url //build the article url What is SOAP-HTTP?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisSOAP-HTTPWed Oct 01 13:07:55 GMT 2014Wed Oct 01 13:07:55 GMT 2014 //help build the article url //build the article url What is "R" in the serial number of my PacketShaper xxx-xxxxxxxx-R?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisRintheserialnumberofmyPacketShaperxxx-xxxxxxxx-RWed Oct 01 13:07:54 GMT 2014Wed Oct 01 13:07:54 GMT 2014 //help build the article url //build the article url What is required to troubleshoot compression with a packetshaper running version 8?http://bluecoat.force.com/knowledgebase/articles/Solution/Whatisrequiredtotroubleshootcompressionwithapacketshaperrunningversion8Wed Oct 01 13:07:54 GMT 2014Wed Oct 01 13:07:54 GMT 2014 //help build the article url //build the article url What is PacketShaper 12000's supported frame size?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisPacketShaper12000ssupportedframesizeWed Oct 01 13:07:53 GMT 2014Wed Oct 01 13:07:53 GMT 2014 //help build the article url //build the article url What is normalized network delay (normalized-network-delay-avg)?http://bluecoat.force.com/knowledgebase/articles/Solution/Whatisnormalizednetworkdelaynormalized-network-delay-avgWed Oct 01 13:07:52 GMT 2014Wed Oct 01 13:07:52 GMT 2014 //help build the article url //build the article url What is causing the error: "SSH unable to load key Protocol version 1 is disabled?"http://bluecoat.force.com/knowledgebase/articles/Solution/WhatiscausingtheerrorSSHunabletoloadkeyProtocolversion1isdisabledWed Oct 01 13:07:48 GMT 2014Wed Oct 01 13:07:48 GMT 2014 //help build the article url //build the article url What is causing the ERROR 0018 message?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatiscausingtheERROR0018messageWed Oct 01 13:07:48 GMT 2014Wed Oct 01 13:07:48 GMT 2014 //help build the article url //build the article url What is causing "Site router not found" and "Gateway not found" errors?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatiscausingSiterouternotfoundandGatewaynotfounderrorsWed Oct 01 13:07:47 GMT 2014Wed Oct 01 13:07:47 GMT 2014 //help build the article url //build the article url What is causing an error on the Top Ten tab?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatiscausinganerrorontheTopTentabWed Oct 01 13:07:46 GMT 2014Wed Oct 01 13:07:46 GMT 2014 //help build the article url //build the article url What is causing all the errors on the PacketShaper Info page?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatiscausingalltheerrorsonthePacketShaperInfopageWed Oct 01 13:07:46 GMT 2014Wed Oct 01 13:07:46 GMT 2014 //help build the article url //build the article url What is a PacketWise image desk build?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatisaPacketWiseimagedeskbuildWed Oct 01 13:07:42 GMT 2014Wed Oct 01 13:07:42 GMT 2014 //help build the article url //build the article url What is 9.256/, 9.258/ and 9.1026/?http://bluecoat.force.com/knowledgebase/articles/Solution/Whatis92569258and91026Wed Oct 01 13:07:40 GMT 2014Wed Oct 01 13:07:40 GMT 2014 //help build the article url //build the article url What information should I provide support when creating a support incident for PacketShaper (creating a TS.zip file) ?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatinformationshouldIprovidesupportwhencreatingasupportincidentforPacketShapercreatingaTSzipfileWed Oct 01 13:07:39 GMT 2014Wed Oct 01 13:07:39 GMT 2014 //help build the article url //build the article url What information is required when I order a demo key?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatinformationisrequiredwhenIorderademokeyWed Oct 01 13:07:39 GMT 2014Wed Oct 01 13:07:39 GMT 2014 //help build the article url //build the article url What happens when you turn shaping on in the middle of a flow?http://bluecoat.force.com/knowledgebase/articles/Solution/WhathappenswhenyouturnshapingoninthemiddleofaflowWed Oct 01 13:07:37 GMT 2014Wed Oct 01 13:07:37 GMT 2014 //help build the article url //build the article url What happens if packet capture on PacketShaper reaches the maximum log size?http://bluecoat.force.com/knowledgebase/articles/Solution/WhathappensifpacketcaptureonPacketShaperreachesthemaximumlogsizeWed Oct 01 13:07:33 GMT 2014Wed Oct 01 13:07:33 GMT 2014 //help build the article url //build the article url What happens if I upgrade to PacketWise 8.6 with an old bootloader version (pre-7.0)?http://bluecoat.force.com/knowledgebase/articles/Solution/WhathappensifIupgradetoPacketWise86withanoldbootloaderversionpre-70Wed Oct 01 13:07:33 GMT 2014Wed Oct 01 13:07:33 GMT 2014 //help build the article url //build the article url What fiber connector type should be used on a PacketShaper 12000 fiber LEM?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatfiberconnectortypeshouldbeusedonaPacketShaper12000fiberLEMWed Oct 01 13:07:31 GMT 2014Wed Oct 01 13:07:31 GMT 2014 //help build the article url //build the article url What Ethernet IEEE 802.3 standards does 10G card on PS12000 support?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatEthernetIEEE8023standardsdoes10GcardonPS12000supportWed Oct 01 13:07:29 GMT 2014Wed Oct 01 13:07:29 GMT 2014 //help build the article url //build the article url What do partitions and policies do on PacketShapers without a shaping license?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdopartitionsandpoliciesdoonPacketShaperswithoutashapinglicenseWed Oct 01 13:07:24 GMT 2014Wed Oct 01 13:07:24 GMT 2014 //help build the article url //build the article url What does "W: nvlookup: ** Strange oracle packet. si [ADDRESS/PORT] **" mean in the PacketShaper system event log?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesWnvlookupStrangeoraclepacketsiADDRESSPORTmeaninthePacketShapersystemeventlogWed Oct 01 13:07:23 GMT 2014Wed Oct 01 13:07:23 GMT 2014 //help build the article url //build the article url What does U-Link Down mean on the PacketShaper LCD panel?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesU-LinkDownmeanonthePacketShaperLCDpanelWed Oct 01 13:07:22 GMT 2014Wed Oct 01 13:07:22 GMT 2014 //help build the article url //build the article url What does the Traffic History CLI command do?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoestheTrafficHistoryCLIcommanddoWed Oct 01 13:07:21 GMT 2014Wed Oct 01 13:07:21 GMT 2014 //help build the article url //build the article url What does the timestamp means in "sys event display" for PacketShaper? How can we convert it to a readable date?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesthetimestampmeansinsyseventdisplayforPacketShaperHowcanweconvertittoareadabledateWed Oct 01 13:07:21 GMT 2014Wed Oct 01 13:07:21 GMT 2014 //help build the article url //build the article url What does the side information mean in the host database?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesthesideinformationmeaninthehostdatabaseWed Oct 01 13:07:19 GMT 2014Wed Oct 01 13:07:19 GMT 2014 //help build the article url //build the article url What does the Localhost class represent?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoestheLocalhostclassrepresentWed Oct 01 13:07:17 GMT 2014Wed Oct 01 13:07:17 GMT 2014 //help build the article url //build the article url What does the exclamation mark mean in "classes" license key?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoestheexclamationmarkmeaninclasseslicensekeyWed Oct 01 13:07:16 GMT 2014Wed Oct 01 13:07:16 GMT 2014 //help build the article url //build the article url What does the asterisk (*) mean next to the partition size on the Monitor Traffic screen?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoestheasteriskmeannexttothepartitionsizeontheMonitorTrafficscreenWed Oct 01 13:07:11 GMT 2014Wed Oct 01 13:07:11 GMT 2014 //help build the article url //build the article url What does Sameside class represent?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesSamesideclassrepresentWed Oct 01 13:07:09 GMT 2014Wed Oct 01 13:07:09 GMT 2014 //help build the article url //build the article url What does failure congestion means in "sys kmem pkt type" outputhttp://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesfailurecongestionmeansinsyskmempkttypeoutputWed Oct 01 13:07:06 GMT 2014Wed Oct 01 13:07:06 GMT 2014 //help build the article url //build the article url What does ERROR 3302 mean?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesERROR3302meanWed Oct 01 13:07:06 GMT 2014Wed Oct 01 13:07:06 GMT 2014 //help build the article url //build the article url What does Error 1724 mean?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesError1724meanWed Oct 01 13:07:05 GMT 2014Wed Oct 01 13:07:05 GMT 2014 //help build the article url //build the article url What does Error 03 mean in the LCD panel?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdoesError03meanintheLCDpanelWed Oct 01 13:07:05 GMT 2014Wed Oct 01 13:07:05 GMT 2014 //help build the article url //build the article url What does a trap #4 message mean?http://bluecoat.force.com/knowledgebase/articles/Solution/Whatdoesatrap4messagemeanWed Oct 01 13:07:04 GMT 2014Wed Oct 01 13:07:04 GMT 2014 //help build the article url //build the article url What determines the order of the classes in the traffic tree?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatdeterminestheorderoftheclassesinthetraffictreeWed Oct 01 13:07:03 GMT 2014Wed Oct 01 13:07:03 GMT 2014 //help build the article url //build the article url What are the speeds of PacketShaper NIC when bypass relays are activated?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarethespeedsofPacketShaperNICwhenbypassrelaysareactivatedWed Oct 01 13:06:53 GMT 2014Wed Oct 01 13:06:53 GMT 2014 //help build the article url //build the article url What are the requirements to enable FDR reporting in PacketShaper and ReportCenter?http://bluecoat.force.com/knowledgebase/articles/Solution/WhataretherequirementstoenableFDRreportinginPacketShaperandReportCenterWed Oct 01 13:06:52 GMT 2014Wed Oct 01 13:06:52 GMT 2014 //help build the article url //build the article url What are the requirements to enable direct standby on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/WhataretherequirementstoenabledirectstandbyonPacketShaperWed Oct 01 13:06:52 GMT 2014Wed Oct 01 13:06:52 GMT 2014 //help build the article url //build the article url What are the requirements for the URL category classification feature?http://bluecoat.force.com/knowledgebase/articles/Solution/WhataretherequirementsfortheURLcategoryclassificationfeatureWed Oct 01 13:06:52 GMT 2014Wed Oct 01 13:06:52 GMT 2014 //help build the article url //build the article url What are the new and updated features found in the Blue Coat PacketShaper 12000?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarethenewandupdatedfeaturesfoundintheBlueCoatPacketShaper12000Wed Oct 01 13:06:49 GMT 2014Wed Oct 01 13:06:49 GMT 2014 //help build the article url //build the article url What are the maximum number of reports I am allowed to save under the Report tab?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarethemaximumnumberofreportsIamallowedtosaveundertheReporttabWed Oct 01 13:06:47 GMT 2014Wed Oct 01 13:06:47 GMT 2014 //help build the article url //build the article url What are the limits for class name length and class tree depth?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarethelimitsforclassnamelengthandclasstreedepthWed Oct 01 13:06:47 GMT 2014Wed Oct 01 13:06:47 GMT 2014 //help build the article url //build the article url What are the IP address and URL that needs resolution for URL categorisation to work on Packetshaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/WhataretheIPaddressandURLthatneedsresolutionforURLcategorisationtoworkonPacketshaperWed Oct 01 13:06:45 GMT 2014Wed Oct 01 13:06:45 GMT 2014 //help build the article url //build the article url What are the files with an HDR extension in the 9.258/measure folder?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarethefileswithanHDRextensioninthe9258measurefolderWed Oct 01 13:06:44 GMT 2014Wed Oct 01 13:06:44 GMT 2014 //help build the article url //build the article url What are the files in the /cfg directory?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarethefilesinthecfgdirectoryWed Oct 01 13:06:44 GMT 2014Wed Oct 01 13:06:44 GMT 2014 //help build the article url //build the article url What are the default values of PacketShaper time server settings ?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarethedefaultvaluesofPacketShapertimeserversettingsWed Oct 01 13:06:43 GMT 2014Wed Oct 01 13:06:43 GMT 2014 //help build the article url //build the article url What are schedule IDs?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatarescheduleIDsWed Oct 01 13:06:35 GMT 2014Wed Oct 01 13:06:35 GMT 2014 //help build the article url //build the article url What are guaranteed rate failures?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatareguaranteedratefailuresWed Oct 01 13:06:34 GMT 2014Wed Oct 01 13:06:34 GMT 2014 //help build the article url //build the article url What are Early Retransmit Tossed Packets?http://bluecoat.force.com/knowledgebase/articles/Solution/WhatareEarlyRetransmitTossedPacketsWed Oct 01 13:06:34 GMT 2014Wed Oct 01 13:06:34 GMT 2014 //help build the article url //build the article url WebPulse infrastructure changes that might impact PacketShaper URL category and web application classification featureshttp://bluecoat.force.com/knowledgebase/articles/Solution/WebPulseinfrastructurechangesthatmightimpactPacketShaperURLcategoryandwebapplicationclassificationfeaturesWed Oct 01 13:06:27 GMT 2014Wed Oct 01 13:06:27 GMT 2014 //help build the article url //build the article url WebEx VoIP is classified incorrectly as P2Phttp://bluecoat.force.com/knowledgebase/articles/Solution/WebExVoIPisclassifiedincorrectlyasP2PWed Oct 01 13:06:26 GMT 2014Wed Oct 01 13:06:26 GMT 2014 //help build the article url //build the article url Web content does not load properly or is partially loadedhttp://bluecoat.force.com/knowledgebase/articles/Solution/WebcontentdoesnotloadproperlyorispartiallyloadedWed Oct 01 13:06:26 GMT 2014Wed Oct 01 13:06:26 GMT 2014 //help build the article url //build the article url Viewing configuration errors on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/ViewingconfigurationerrorsonPacketShaperWed Oct 01 13:06:18 GMT 2014Wed Oct 01 13:06:18 GMT 2014 //help build the article url //build the article url Verify whether any PacketShaper plug-ins are missinghttp://bluecoat.force.com/knowledgebase/articles/Solution/VerifywhetheranyPacketShaperplug-insaremissingWed Oct 01 13:06:16 GMT 2014Wed Oct 01 13:06:16 GMT 2014 //help build the article url //build the article url Verify what IP addresses are hitting a specific traffic classhttp://bluecoat.force.com/knowledgebase/articles/Solution/VerifywhatIPaddressesarehittingaspecifictrafficclassWed Oct 01 13:06:14 GMT 2014Wed Oct 01 13:06:14 GMT 2014 //help build the article url //build the article url "Use Default" checkbox on System Variables setup page may not work.http://bluecoat.force.com/knowledgebase/articles/Solution/UseDefaultcheckboxonSystemVariablessetuppagemaynotworkWed Oct 01 13:05:46 GMT 2014Wed Oct 01 13:05:46 GMT 2014 //help build the article url //build the article url Upgrading directly to the latest version of PacketShaper softwarehttp://bluecoat.force.com/knowledgebase/articles/Solution/UpgradingdirectlytothelatestversionofPacketShapersoftwareWed Oct 01 13:05:41 GMT 2014Wed Oct 01 13:05:41 GMT 2014 //help build the article url //build the article url Unknown transceiver when running SP-GB-ELX-CNFH with PacketWise versions lower than 8.5.4http://bluecoat.force.com/knowledgebase/articles/Solution/UnknowntransceiverwhenrunningSP-GB-ELX-CNFHwithPacketWiseversionslowerthan854Wed Oct 01 13:05:39 GMT 2014Wed Oct 01 13:05:39 GMT 2014 //help build the article url //build the article url Trouble accessing Downloads on BTOhttp://bluecoat.force.com/knowledgebase/articles/Solution/TroubleaccessingDownloadsonBTOWed Oct 01 13:04:51 GMT 2014Wed Oct 01 13:04:51 GMT 2014 //help build the article url //build the article url Traffic not classified after upgrade to PacketWise version 8.5.2g1.http://bluecoat.force.com/knowledgebase/articles/Solution/TrafficnotclassifiedafterupgradetoPacketWiseversion852g1Wed Oct 01 13:04:48 GMT 2014Wed Oct 01 13:04:48 GMT 2014 //help build the article url //build the article url The message "503 service unavailable" is appearing in the browser.http://bluecoat.force.com/knowledgebase/articles/Solution/Themessage503serviceunavailableisappearinginthebrowserWed Oct 01 13:04:22 GMT 2014Wed Oct 01 13:04:22 GMT 2014 //help build the article url //build the article url The Load Shedding feature is not on the PacketShaper Setup page menu.http://bluecoat.force.com/knowledgebase/articles/Solution/TheLoadSheddingfeatureisnotonthePacketShaperSetuppagemenuWed Oct 01 13:04:19 GMT 2014Wed Oct 01 13:04:19 GMT 2014 //help build the article url //build the article url The flow limit policy for a host-based class is not working.http://bluecoat.force.com/knowledgebase/articles/Solution/Theflowlimitpolicyforahost-basedclassisnotworkingWed Oct 01 13:04:15 GMT 2014Wed Oct 01 13:04:15 GMT 2014 //help build the article url //build the article url The clear stats button on the Monitor page in the Legacy UI does not clear stats.http://bluecoat.force.com/knowledgebase/articles/Solution/TheclearstatsbuttonontheMonitorpageintheLegacyUIdoesnotclearstatsWed Oct 01 13:04:08 GMT 2014Wed Oct 01 13:04:08 GMT 2014 //help build the article url //build the article url The bootloader version shows as "unknown"http://bluecoat.force.com/knowledgebase/articles/Solution/ThebootloaderversionshowsasunknownWed Oct 01 13:04:06 GMT 2014Wed Oct 01 13:04:06 GMT 2014 //help build the article url //build the article url The “browse files” button on the Edit Agent Entry page isn't working.http://bluecoat.force.com/knowledgebase/articles/Solution/ThebrowsefilesbuttonontheEditAgentEntrypageisntworkingWed Oct 01 13:04:06 GMT 2014Wed Oct 01 13:04:06 GMT 2014 //help build the article url //build the article url The 9.258 volume (hard disk or data disk) size on PacketShaper is showing "0" as disk size.http://bluecoat.force.com/knowledgebase/articles/Solution/The9258volumeharddiskordatadisksizeonPacketShaperisshowing0asdisksizeWed Oct 01 13:04:04 GMT 2014Wed Oct 01 13:04:04 GMT 2014 //help build the article url //build the article url SSH to PacketShaper via Putty is asking for login ID twicehttp://bluecoat.force.com/knowledgebase/articles/Solution/SSHtoPacketShaperviaPuttyisaskingforloginIDtwiceWed Oct 01 13:03:42 GMT 2014Wed Oct 01 13:03:42 GMT 2014 //help build the article url //build the article url SNMP is not pulling the correct data for classByteCount in the PacketShaper MIBhttp://bluecoat.force.com/knowledgebase/articles/Solution/SNMPisnotpullingthecorrectdataforclassByteCountinthePacketShaperMIBWed Oct 01 13:03:31 GMT 2014Wed Oct 01 13:03:31 GMT 2014 //help build the article url //build the article url Should I use static or dynamic routing when using a FRAD with PacketWise?http://bluecoat.force.com/knowledgebase/articles/Solution/ShouldIusestaticordynamicroutingwhenusingaFRADwithPacketWiseWed Oct 01 13:03:22 GMT 2014Wed Oct 01 13:03:22 GMT 2014 //help build the article url //build the article url Setting SSL cipher strength to strong still allows some weak ciphers.http://bluecoat.force.com/knowledgebase/articles/Solution/SettingSSLcipherstrengthtostrongstillallowssomeweakciphersWed Oct 01 13:02:59 GMT 2014Wed Oct 01 13:02:59 GMT 2014 //help build the article url //build the article url Setting PacketShaper in watch mode in a VLAN segmenthttp://bluecoat.force.com/knowledgebase/articles/Solution/SettingPacketShaperinwatchmodeinaVLANsegmentWed Oct 01 13:02:59 GMT 2014Wed Oct 01 13:02:59 GMT 2014 //help build the article url //build the article url Service point connection failure. Cannot connect to remote service point.http://bluecoat.force.com/knowledgebase/articles/Solution/ServicepointconnectionfailureCannotconnecttoremoteservicepointWed Oct 01 13:02:57 GMT 2014Wed Oct 01 13:02:57 GMT 2014 //help build the article url //build the article url Sendmail and IDENThttp://bluecoat.force.com/knowledgebase/articles/Solution/SendmailandIDENTWed Oct 01 13:02:56 GMT 2014Wed Oct 01 13:02:56 GMT 2014 //help build the article url //build the article url Scheduling commands to automatically run on a regular basishttp://bluecoat.force.com/knowledgebase/articles/Solution/SchedulingcommandstoautomaticallyrunonaregularbasisWed Oct 01 13:02:53 GMT 2014Wed Oct 01 13:02:53 GMT 2014 //help build the article url //build the article url Scheduling command (.CMD) files on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/SchedulingcommandCMDfilesonPacketShaperWed Oct 01 13:02:52 GMT 2014Wed Oct 01 13:02:52 GMT 2014 //help build the article url //build the article url Running a host packet capture on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/RunningahostpacketcaptureonPacketShaperWed Oct 01 13:02:49 GMT 2014Wed Oct 01 13:02:49 GMT 2014 //help build the article url //build the article url RIP V2 and V1 with MD5 is getting broken when shaping is ONhttp://bluecoat.force.com/knowledgebase/articles/Solution/RIPV2andV1withMD5isgettingbrokenwhenshapingisONWed Oct 01 13:02:47 GMT 2014Wed Oct 01 13:02:47 GMT 2014 //help build the article url //build the article url Resetting top talkers and listeners automaticallyhttp://bluecoat.force.com/knowledgebase/articles/Solution/ResettingtoptalkersandlistenersautomaticallyWed Oct 01 13:02:40 GMT 2014Wed Oct 01 13:02:40 GMT 2014 //help build the article url //build the article url Resetting PacketShaper to its factory defaults from a remote locationhttp://bluecoat.force.com/knowledgebase/articles/Solution/ResettingPacketShapertoitsfactorydefaultsfromaremotelocationWed Oct 01 13:02:39 GMT 2014Wed Oct 01 13:02:39 GMT 2014 //help build the article url //build the article url Reports are not running on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/ReportsarenotrunningonPacketShaperWed Oct 01 13:02:38 GMT 2014Wed Oct 01 13:02:38 GMT 2014 //help build the article url //build the article url Removing demo license key from PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/RemovingdemolicensekeyfromPacketShaperWed Oct 01 13:02:26 GMT 2014Wed Oct 01 13:02:26 GMT 2014 //help build the article url //build the article url Recreate the SameSide classhttp://bluecoat.force.com/knowledgebase/articles/Solution/RecreatetheSameSideclassWed Oct 01 13:02:23 GMT 2014Wed Oct 01 13:02:23 GMT 2014 //help build the article url //build the article url Rebooted PacketShaper and matching rule errors keep occuringhttp://bluecoat.force.com/knowledgebase/articles/Solution/RebootedPacketShaperandmatchingruleerrorskeepoccuringWed Oct 01 13:02:21 GMT 2014Wed Oct 01 13:02:21 GMT 2014 //help build the article url //build the article url PS10K reaching its limitationhttp://bluecoat.force.com/knowledgebase/articles/Solution/PS10KreachingitslimitationWed Oct 01 13:02:17 GMT 2014Wed Oct 01 13:02:17 GMT 2014 //help build the article url //build the article url Problems enabling Traffic Discovery within Classhttp://bluecoat.force.com/knowledgebase/articles/Solution/ProblemsenablingTrafficDiscoverywithinClassWed Oct 01 13:01:36 GMT 2014Wed Oct 01 13:01:36 GMT 2014 //help build the article url //build the article url Poor VoIP quality and IPT reboots when PacketShaper is in the networkhttp://bluecoat.force.com/knowledgebase/articles/Solution/PoorVoIPqualityandIPTrebootswhenPacketShaperisinthenetworkWed Oct 01 13:01:28 GMT 2014Wed Oct 01 13:01:28 GMT 2014 //help build the article url //build the article url Policy Hits exceed Class Hitshttp://bluecoat.force.com/knowledgebase/articles/Solution/PolicyHitsexceedClassHitsWed Oct 01 13:01:24 GMT 2014Wed Oct 01 13:01:24 GMT 2014 //help build the article url //build the article url Password recovery when touchpwd= is not workinghttp://bluecoat.force.com/knowledgebase/articles/Solution/PasswordrecoverywhentouchpwdisnotworkingWed Oct 01 13:01:16 GMT 2014Wed Oct 01 13:01:16 GMT 2014 //help build the article url //build the article url PacketShaper unexpectedly loads previous imagehttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperunexpectedlyloadspreviousimageWed Oct 01 13:01:12 GMT 2014Wed Oct 01 13:01:12 GMT 2014 //help build the article url //build the article url PacketShapers running version 9.x.x can only use plug-ins based on 9.x.xhttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketShapersrunningversion9xxcanonlyuseplug-insbasedon9xxWed Oct 01 13:01:12 GMT 2014Wed Oct 01 13:01:12 GMT 2014 //help build the article url //build the article url PacketShaper reboots automatically in v9.2.2http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperrebootsautomaticallyinv922Wed Oct 01 13:01:11 GMT 2014Wed Oct 01 13:01:11 GMT 2014 //help build the article url //build the article url PacketShaper not booting.http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShapernotbootingWed Oct 01 13:01:10 GMT 2014Wed Oct 01 13:01:10 GMT 2014 //help build the article url //build the article url PacketShaper is not booting. It is stuck in 'Loading...' state.http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperisnotbootingItisstuckinLoadingstateWed Oct 01 13:01:09 GMT 2014Wed Oct 01 13:01:09 GMT 2014 //help build the article url //build the article url PacketShaper is displaying the alert "user awareness is not configured"http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperisdisplayingthealertuserawarenessisnotconfiguredWed Oct 01 13:01:09 GMT 2014Wed Oct 01 13:01:09 GMT 2014 //help build the article url //build the article url PacketShaper introduces click noise every five seconds into audio line with VoIPhttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperintroducesclicknoiseeveryfivesecondsintoaudiolinewithVoIPWed Oct 01 13:01:08 GMT 2014Wed Oct 01 13:01:08 GMT 2014 //help build the article url //build the article url PacketShaper indicates "unknown error" on CLI console.http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperindicatesunknownerroronCLIconsoleWed Oct 01 13:01:08 GMT 2014Wed Oct 01 13:01:08 GMT 2014 //help build the article url //build the article url Packetshaper image reverted spontaneouslyhttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketshaperimagerevertedspontaneouslyWed Oct 01 13:01:07 GMT 2014Wed Oct 01 13:01:07 GMT 2014 //help build the article url //build the article url PacketShaper Fiber Transceiver Capabilitieshttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperFiberTransceiverCapabilitiesWed Oct 01 13:01:07 GMT 2014Wed Oct 01 13:01:07 GMT 2014 //help build the article url //build the article url Packet Shaper does not respond SNMP get request to classIndex:1.3.6.1.4.1.2334.2.1.4.2.1.1http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperdoesnotrespondSNMPgetrequesttoclassIndex1361412334214211Wed Oct 01 13:01:06 GMT 2014Wed Oct 01 13:01:06 GMT 2014 //help build the article url //build the article url PacketShaper Deployment Troubleshooting Tipshttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperDeploymentTroubleshootingTipsWed Oct 01 13:01:06 GMT 2014Wed Oct 01 13:01:06 GMT 2014 //help build the article url //build the article url Packetshaper "CRC error" shows up when connected via the console cablehttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketshaperCRCerrorshowsupwhenconnectedviatheconsolecableWed Oct 01 13:01:05 GMT 2014Wed Oct 01 13:01:05 GMT 2014 //help build the article url //build the article url PacketShaper crashed and rebooted on "F: Assert failed in ../include/int64.h line 101"http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShapercrashedandrebootedonFAssertfailedinincludeint64hline101Wed Oct 01 13:01:05 GMT 2014Wed Oct 01 13:01:05 GMT 2014 //help build the article url //build the article url Packetshaper CPU is constant under stresshttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketshaperCPUisconstantunderstressWed Oct 01 13:01:04 GMT 2014Wed Oct 01 13:01:04 GMT 2014 //help build the article url //build the article url PacketShaper can't be accessed in a VLAN environment?http://bluecoat.force.com/knowledgebase/articles/Solution/PacketShapercantbeaccessedinaVLANenvironmentWed Oct 01 13:01:03 GMT 2014Wed Oct 01 13:01:03 GMT 2014 //help build the article url //build the article url PacketShaper blocks DNS traffic when Acceleration is enabledhttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketShaperblocksDNStrafficwhenAccelerationisenabledWed Oct 01 13:01:03 GMT 2014Wed Oct 01 13:01:03 GMT 2014 //help build the article url //build the article url Packet are dropped through the PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/PacketaredroppedthroughthePacketShaperWed Oct 01 13:01:01 GMT 2014Wed Oct 01 13:01:01 GMT 2014 //help build the article url //build the article url No Serial Number and Part Number shown from command "ver ver" outputhttp://bluecoat.force.com/knowledgebase/articles/Solution/NoSerialNumberandPartNumbershownfromcommandververoutputWed Oct 01 13:00:47 GMT 2014Wed Oct 01 13:00:47 GMT 2014 //help build the article url //build the article url No link light on the inside (or outside) Ethernet porthttp://bluecoat.force.com/knowledgebase/articles/Solution/NolinklightontheinsideoroutsideEthernetportWed Oct 01 13:00:46 GMT 2014Wed Oct 01 13:00:46 GMT 2014 //help build the article url //build the article url New RMAed hard disk causes PacketShaper to go into reboot loop.http://bluecoat.force.com/knowledgebase/articles/Solution/NewRMAedharddiskcausesPacketShapertogointorebootloopWed Oct 01 13:00:44 GMT 2014Wed Oct 01 13:00:44 GMT 2014 //help build the article url //build the article url My total bandwidth is larger than my link key size on the PacketShaper.http://bluecoat.force.com/knowledgebase/articles/Solution/MytotalbandwidthislargerthanmylinkkeysizeonthePacketShaperWed Oct 01 13:00:42 GMT 2014Wed Oct 01 13:00:42 GMT 2014 //help build the article url //build the article url Monitoring the utilization of all partitionshttp://bluecoat.force.com/knowledgebase/articles/Solution/MonitoringtheutilizationofallpartitionsWed Oct 01 13:00:34 GMT 2014Wed Oct 01 13:00:34 GMT 2014 //help build the article url //build the article url Minimize the number of flows for one or more hosts (IP addresses)?http://bluecoat.force.com/knowledgebase/articles/Solution/MinimizethenumberofflowsforoneormorehostsIPaddressesWed Oct 01 13:00:33 GMT 2014Wed Oct 01 13:00:33 GMT 2014 //help build the article url //build the article url Matching rule not matching expected traffic [URL categorisation]http://bluecoat.force.com/knowledgebase/articles/Solution/MatchingrulenotmatchingexpectedtrafficURLcategorisationWed Oct 01 13:00:25 GMT 2014Wed Oct 01 13:00:25 GMT 2014 //help build the article url //build the article url Management access stops functioninghttp://bluecoat.force.com/knowledgebase/articles/Solution/ManagementaccessstopsfunctioningWed Oct 01 13:00:19 GMT 2014Wed Oct 01 13:00:19 GMT 2014 //help build the article url //build the article url Login banner indicates "SSH unable to load key. Protocol version 1 is disabled"http://bluecoat.force.com/knowledgebase/articles/Solution/LoginbannerindicatesSSHunabletoloadkeyProtocolversion1isdisabledWed Oct 01 13:00:08 GMT 2014Wed Oct 01 13:00:08 GMT 2014 //help build the article url //build the article url Localhost class continues to report bandwidth utilization despite ignore policyhttp://bluecoat.force.com/knowledgebase/articles/Solution/LocalhostclasscontinuestoreportbandwidthutilizationdespiteignorepolicyWed Oct 01 13:00:06 GMT 2014Wed Oct 01 13:00:06 GMT 2014 //help build the article url //build the article url LinkChangeTime - How this value helps to find out if the Packetshaper NIC interface is flapping or going down and coming back up ?http://bluecoat.force.com/knowledgebase/articles/Solution/LinkChangeTime-HowthisvaluehelpstofindoutifthePacketshaperNICinterfaceisflappingorgoingdownandcomingbackupWed Oct 01 13:00:03 GMT 2014Wed Oct 01 13:00:03 GMT 2014 //help build the article url //build the article url Limit or shape outbound traffic between two networks that appear to be on the outsidehttp://bluecoat.force.com/knowledgebase/articles/Solution/LimitorshapeoutboundtrafficbetweentwonetworksthatappeartobeontheoutsideWed Oct 01 13:00:02 GMT 2014Wed Oct 01 13:00:02 GMT 2014 //help build the article url //build the article url LEM card and Bridge Traffichttp://bluecoat.force.com/knowledgebase/articles/Solution/LEMcardandBridgeTrafficWed Oct 01 12:59:59 GMT 2014Wed Oct 01 12:59:59 GMT 2014 //help build the article url //build the article url I would like to fetch plug-ins, images, and executables from PolicyCenter. Do I need to allow anything through my firewall?http://bluecoat.force.com/knowledgebase/articles/Solution/Iwouldliketofetchplug-insimagesandexecutablesfromPolicyCenterDoIneedtoallowanythingthroughmyfirewallWed Oct 01 12:59:52 GMT 2014Wed Oct 01 12:59:52 GMT 2014 //help build the article url //build the article url I turned shaping on and now my network is slow! Why?http://bluecoat.force.com/knowledgebase/articles/Solution/IturnedshapingonandnowmynetworkisslowWhyWed Oct 01 12:59:47 GMT 2014Wed Oct 01 12:59:47 GMT 2014 //help build the article url //build the article url Is there a way to verify PacketShaper measurement engine events using SNMP traps?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytoverifyPacketShapermeasurementengineeventsusingSNMPtrapsWed Oct 01 12:59:45 GMT 2014Wed Oct 01 12:59:45 GMT 2014 //help build the article url //build the article url Is there a way to list only the parent classes in the traffic tree?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytolistonlytheparentclassesinthetraffictreeWed Oct 01 12:59:43 GMT 2014Wed Oct 01 12:59:43 GMT 2014 //help build the article url //build the article url Is there a way to NOT assign an IP address to PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytoNOTassignanIPaddresstoPacketShaperWed Oct 01 12:59:43 GMT 2014Wed Oct 01 12:59:43 GMT 2014 //help build the article url //build the article url Is there a way to display more than 8 hierarchical levels in the class tree?http://bluecoat.force.com/knowledgebase/articles/Solution/Isthereawaytodisplaymorethan8hierarchicallevelsintheclasstreeWed Oct 01 12:59:42 GMT 2014Wed Oct 01 12:59:42 GMT 2014 //help build the article url //build the article url Is there a way to disable packet capture?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytodisablepacketcaptureWed Oct 01 12:59:41 GMT 2014Wed Oct 01 12:59:41 GMT 2014 //help build the article url //build the article url Is there a way to define a yellow threshold for an adaptive response agent?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytodefineayellowthresholdforanadaptiveresponseagentWed Oct 01 12:59:41 GMT 2014Wed Oct 01 12:59:41 GMT 2014 //help build the article url //build the article url Is there a way to convert PacketShaper configuration "config.ldi" to human readable format?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytoconvertPacketShaperconfigurationconfiglditohumanreadableformatWed Oct 01 12:59:41 GMT 2014Wed Oct 01 12:59:41 GMT 2014 //help build the article url //build the article url Is there a way to classify iCloud traffic on the PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytoclassifyiCloudtrafficonthePacketShaperWed Oct 01 12:59:39 GMT 2014Wed Oct 01 12:59:39 GMT 2014 //help build the article url //build the article url Is there a way to classify by MAC address?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytoclassifybyMACaddressWed Oct 01 12:59:39 GMT 2014Wed Oct 01 12:59:39 GMT 2014 //help build the article url //build the article url Is there a way to change the length of time PacketShaper waits for a response from the server in a synthetic transaction?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytochangethelengthoftimePacketShaperwaitsforaresponsefromtheserverinasynthetictransactionWed Oct 01 12:59:39 GMT 2014Wed Oct 01 12:59:39 GMT 2014 //help build the article url //build the article url Is there a way to better manage discovered port classes?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytobettermanagediscoveredportclassesWed Oct 01 12:59:38 GMT 2014Wed Oct 01 12:59:38 GMT 2014 //help build the article url //build the article url Is there a way to be notified via email when PacketShaper reboots?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereawaytobenotifiedviaemailwhenPacketShaperrebootsWed Oct 01 12:59:38 GMT 2014Wed Oct 01 12:59:38 GMT 2014 //help build the article url //build the article url Is there any reason to switch from migration mode to enhanced tunnel mode?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereanyreasontoswitchfrommigrationmodetoenhancedtunnelmodeWed Oct 01 12:59:37 GMT 2014Wed Oct 01 12:59:37 GMT 2014 //help build the article url //build the article url Is there any performance impact if the concurrent host limit is full on a PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereanyperformanceimpactiftheconcurrenthostlimitisfullonaPacketShaperWed Oct 01 12:59:36 GMT 2014Wed Oct 01 12:59:36 GMT 2014 //help build the article url //build the article url Is there any character limit in the Class Name field?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereanycharacterlimitintheClassNamefieldWed Oct 01 12:59:36 GMT 2014Wed Oct 01 12:59:36 GMT 2014 //help build the article url //build the article url Is there an similar CLI otuput which shows packet size distribution ?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthereansimilarCLIotuputwhichshowspacketsizedistributionWed Oct 01 12:59:36 GMT 2014Wed Oct 01 12:59:36 GMT 2014 //help build the article url //build the article url Is the default look and touch user account naming in PacketShaper changeable?http://bluecoat.force.com/knowledgebase/articles/Solution/IsthedefaultlookandtouchuseraccountnaminginPacketShaperchangeableWed Oct 01 12:59:33 GMT 2014Wed Oct 01 12:59:33 GMT 2014 //help build the article url //build the article url Is PacketShaper causing a problem on my network?http://bluecoat.force.com/knowledgebase/articles/Solution/IsPacketShapercausingaproblemonmynetworkWed Oct 01 12:59:31 GMT 2014Wed Oct 01 12:59:31 GMT 2014 //help build the article url //build the article url Is it recommended to put a partition on the default bucket?http://bluecoat.force.com/knowledgebase/articles/Solution/IsitrecommendedtoputapartitiononthedefaultbucketWed Oct 01 12:59:30 GMT 2014Wed Oct 01 12:59:30 GMT 2014 //help build the article url //build the article url Is it possible to subclassify HTTP by the file type?http://bluecoat.force.com/knowledgebase/articles/Solution/IsitpossibletosubclassifyHTTPbythefiletypeWed Oct 01 12:59:29 GMT 2014Wed Oct 01 12:59:29 GMT 2014 //help build the article url //build the article url Is it possible to sub-classify applications under the Facebook class?http://bluecoat.force.com/knowledgebase/articles/Solution/Isitpossibletosub-classifyapplicationsundertheFacebookclassWed Oct 01 12:59:29 GMT 2014Wed Oct 01 12:59:29 GMT 2014 //help build the article url //build the article url Is it possible to modify the default policy created on PacketShaper /Inbound/Localhost & /Outbound/Localhost classes?http://bluecoat.force.com/knowledgebase/articles/Solution/IsitpossibletomodifythedefaultpolicycreatedonPacketShaperInboundLocalhostOutboundLocalhostclassesWed Oct 01 12:59:27 GMT 2014Wed Oct 01 12:59:27 GMT 2014 //help build the article url //build the article url Is it possible to allow only secure access to PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/IsitpossibletoallowonlysecureaccesstoPacketShaperWed Oct 01 12:59:25 GMT 2014Wed Oct 01 12:59:25 GMT 2014 //help build the article url //build the article url IpV6 on the Inside of Packetshaper.http://bluecoat.force.com/knowledgebase/articles/Solution/IpV6ontheInsideofPacketshaperWed Oct 01 12:59:17 GMT 2014Wed Oct 01 12:59:17 GMT 2014 //help build the article url //build the article url Incorrect side of the hosts and SameSide class traffic.http://bluecoat.force.com/knowledgebase/articles/Solution/IncorrectsideofthehostsandSameSideclasstrafficWed Oct 01 12:58:55 GMT 2014Wed Oct 01 12:58:55 GMT 2014 //help build the article url //build the article url IMesh class is not reporting much traffic.http://bluecoat.force.com/knowledgebase/articles/Solution/IMeshclassisnotreportingmuchtrafficWed Oct 01 12:58:47 GMT 2014Wed Oct 01 12:58:47 GMT 2014 //help build the article url //build the article url Illegal characters PacketShaper's look or touch passwordshttp://bluecoat.force.com/knowledgebase/articles/Solution/IllegalcharactersPacketShaperslookortouchpasswordsWed Oct 01 12:58:46 GMT 2014Wed Oct 01 12:58:46 GMT 2014 //help build the article url //build the article url I installed the Full Featureset key but the class size remains 64. How do I get 256 classes?http://bluecoat.force.com/knowledgebase/articles/Solution/IinstalledtheFullFeaturesetkeybuttheclasssizeremains64HowdoIget256classesWed Oct 01 12:58:46 GMT 2014Wed Oct 01 12:58:46 GMT 2014 //help build the article url //build the article url I have PacketShaper in HA mode and there is a spare port on the LEM card . Can I enable watch mode on the spare port on the LEM card?http://bluecoat.force.com/knowledgebase/articles/Solution/IhavePacketShaperinHAmodeandthereisaspareportontheLEMcardCanIenablewatchmodeonthespareportontheLEMcardWed Oct 01 12:58:46 GMT 2014Wed Oct 01 12:58:46 GMT 2014 //help build the article url //build the article url I have an issue with my Support Contract Status—what can I do?http://bluecoat.force.com/knowledgebase/articles/Solution/IhaveanissuewithmySupportContractStatuswhatcanIdoWed Oct 01 12:58:45 GMT 2014Wed Oct 01 12:58:45 GMT 2014 //help build the article url //build the article url I have an internet based URL that I want to redirect to another internet based URL. How do I do this on my Packetshaper?http://bluecoat.force.com/knowledgebase/articles/Solution/IhaveaninternetbasedURLthatIwanttoredirecttoanotherinternetbasedURLHowdoIdothisonmyPacketshaperWed Oct 01 12:58:45 GMT 2014Wed Oct 01 12:58:45 GMT 2014 //help build the article url //build the article url I have a firewall. Where should I install PacketShaper on my network?http://bluecoat.force.com/knowledgebase/articles/Solution/IhaveafirewallWhereshouldIinstallPacketShaperonmynetworkWed Oct 01 12:58:44 GMT 2014Wed Oct 01 12:58:44 GMT 2014 //help build the article url //build the article url I get a system timeout error when I try to create a graph. What should I do?http://bluecoat.force.com/knowledgebase/articles/Solution/IgetasystemtimeouterrorwhenItrytocreateagraphWhatshouldIdoWed Oct 01 12:58:44 GMT 2014Wed Oct 01 12:58:44 GMT 2014 //help build the article url //build the article url I forgot my touch password! How do I recover it?http://bluecoat.force.com/knowledgebase/articles/Solution/IforgotmytouchpasswordHowdoIrecoveritWed Oct 01 12:58:43 GMT 2014Wed Oct 01 12:58:43 GMT 2014 //help build the article url //build the article url If I put a policy on a class in the outbound direction, is that same policy applied to the flow in the inbound direction?http://bluecoat.force.com/knowledgebase/articles/Solution/IfIputapolicyonaclassintheoutbounddirectionisthatsamepolicyappliedtotheflowintheinbounddirectionWed Oct 01 12:58:42 GMT 2014Wed Oct 01 12:58:42 GMT 2014 //help build the article url //build the article url I can't reset my password. What should I do?http://bluecoat.force.com/knowledgebase/articles/Solution/IcantresetmypasswordWhatshouldIdoWed Oct 01 12:58:36 GMT 2014Wed Oct 01 12:58:36 GMT 2014 //help build the article url //build the article url I am unable to assign an IP address to PacketShaper. What's the problem?http://bluecoat.force.com/knowledgebase/articles/Solution/IamunabletoassignanIPaddresstoPacketShaperWhatstheproblemWed Oct 01 12:58:32 GMT 2014Wed Oct 01 12:58:32 GMT 2014 //help build the article url //build the article url I accidentally loaded the unsupported version of PacketWise on my Packetshaper 12000; how do I recover?http://bluecoat.force.com/knowledgebase/articles/Solution/IaccidentallyloadedtheunsupportedversionofPacketWiseonmyPacketshaper12000howdoIrecoverWed Oct 01 12:58:28 GMT 2014Wed Oct 01 12:58:28 GMT 2014 //help build the article url //build the article url HTTPS management session content sometimes returns 'Page cannot be displayed'http://bluecoat.force.com/knowledgebase/articles/Solution/HTTPSmanagementsessioncontentsometimesreturnsPagecannotbedisplayedWed Oct 01 12:58:25 GMT 2014Wed Oct 01 12:58:25 GMT 2014 //help build the article url //build the article url How to understand demo/permanent license keys for PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtounderstanddemopermanentlicensekeysforPacketShaperWed Oct 01 12:58:09 GMT 2014Wed Oct 01 12:58:09 GMT 2014 //help build the article url //build the article url How to track down a host that is using the majority of your bandwidthhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtotrackdownahostthatisusingthemajorityofyourbandwidthWed Oct 01 12:58:08 GMT 2014Wed Oct 01 12:58:08 GMT 2014 //help build the article url //build the article url How to TFTP image to PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtoTFTPimagetoPacketShaperWed Oct 01 12:58:07 GMT 2014Wed Oct 01 12:58:07 GMT 2014 //help build the article url //build the article url How to restore the traffic tree from one unit to another?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtorestorethetraffictreefromoneunittoanotherWed Oct 01 12:57:55 GMT 2014Wed Oct 01 12:57:55 GMT 2014 //help build the article url //build the article url How to remove Xpress tunnel IP setting in PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtoremoveXpresstunnelIPsettinginPacketShaperWed Oct 01 12:57:52 GMT 2014Wed Oct 01 12:57:52 GMT 2014 //help build the article url //build the article url How to remove plug-ins in PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/Howtoremoveplug-insinPacketShaperWed Oct 01 12:57:52 GMT 2014Wed Oct 01 12:57:52 GMT 2014 //help build the article url //build the article url How to packet shaper arrange classes in class tree?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtopacketshaperarrangeclassesinclasstreeWed Oct 01 12:57:44 GMT 2014Wed Oct 01 12:57:44 GMT 2014 //help build the article url //build the article url How to license a PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtolicenseaPacketShaperWed Oct 01 12:57:38 GMT 2014Wed Oct 01 12:57:38 GMT 2014 //help build the article url //build the article url How to install BCAAA for PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtoinstallBCAAAforPacketShaperWed Oct 01 12:57:35 GMT 2014Wed Oct 01 12:57:35 GMT 2014 //help build the article url //build the article url How to generate class utilization report in CLI and save it into CSV file?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtogenerateclassutilizationreportinCLIandsaveitintoCSVfileWed Oct 01 12:57:27 GMT 2014Wed Oct 01 12:57:27 GMT 2014 //help build the article url //build the article url How to fix slow output of traffic history command.http://bluecoat.force.com/knowledgebase/articles/Solution/HowtofixslowoutputoftraffichistorycommandWed Oct 01 12:57:25 GMT 2014Wed Oct 01 12:57:25 GMT 2014 //help build the article url //build the article url How to fix "A complete Measurement Reset has not been done" errorhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtofixAcompleteMeasurementResethasnotbeendoneerrorWed Oct 01 12:57:24 GMT 2014Wed Oct 01 12:57:24 GMT 2014 //help build the article url //build the article url How to enable URL category traffic class discovery on PacketShaper.http://bluecoat.force.com/knowledgebase/articles/Solution/HowtoenableURLcategorytrafficclassdiscoveryonPacketShaperWed Oct 01 12:57:20 GMT 2014Wed Oct 01 12:57:20 GMT 2014 //help build the article url //build the article url How to display all the classes that exceeded the partition utilization in Adaptive Responsehttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtodisplayalltheclassesthatexceededthepartitionutilizationinAdaptiveResponseWed Oct 01 12:57:15 GMT 2014Wed Oct 01 12:57:15 GMT 2014 //help build the article url //build the article url How to disable SameSide traffic class on PacketShaper using CLI commandhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtodisableSameSidetrafficclassonPacketShaperusingCLIcommandWed Oct 01 12:57:14 GMT 2014Wed Oct 01 12:57:14 GMT 2014 //help build the article url //build the article url How to descript authentication conversation between Packetshaper and TACACS+ using Wiresharkhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtodescriptauthenticationconversationbetweenPacketshaperandTACACSusingWiresharkWed Oct 01 12:57:11 GMT 2014Wed Oct 01 12:57:11 GMT 2014 //help build the article url //build the article url How to create utilization graph for specific class on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtocreateutilizationgraphforspecificclassonPacketShaperWed Oct 01 12:57:08 GMT 2014Wed Oct 01 12:57:08 GMT 2014 //help build the article url //build the article url How to configure hostname of PacketShaper in CLI and Web GUIhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtoconfigurehostnameofPacketShaperinCLIandWebGUIWed Oct 01 12:56:57 GMT 2014Wed Oct 01 12:56:57 GMT 2014 //help build the article url //build the article url How to configure audit logs for PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtoconfigureauditlogsforPacketShaperWed Oct 01 12:56:56 GMT 2014Wed Oct 01 12:56:56 GMT 2014 //help build the article url //build the article url How to classify Steam game traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtoclassifySteamgametrafficWed Oct 01 12:56:49 GMT 2014Wed Oct 01 12:56:49 GMT 2014 //help build the article url //build the article url How to classify RapidShare, Megaupload, etc. (One-Click Hosting sites)http://bluecoat.force.com/knowledgebase/articles/Solution/HowtoclassifyRapidShareMegauploadetcOne-ClickHostingsitesWed Oct 01 12:56:49 GMT 2014Wed Oct 01 12:56:49 GMT 2014 //help build the article url //build the article url How to classify iTunes traffichttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtoclassifyiTunestrafficWed Oct 01 12:56:48 GMT 2014Wed Oct 01 12:56:48 GMT 2014 //help build the article url //build the article url How to check the power supply status on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtocheckthepowersupplystatusonPacketShaperWed Oct 01 12:56:48 GMT 2014Wed Oct 01 12:56:48 GMT 2014 //help build the article url //build the article url How to change the interval of diag file creationhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtochangetheintervalofdiagfilecreationWed Oct 01 12:56:45 GMT 2014Wed Oct 01 12:56:45 GMT 2014 //help build the article url //build the article url How to calculate the interface bandwidth utilization on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtocalculatetheinterfacebandwidthutilizationonPacketShaperWed Oct 01 12:56:43 GMT 2014Wed Oct 01 12:56:43 GMT 2014 //help build the article url //build the article url How to back up PacketShaper configuration using the Web Interface?http://bluecoat.force.com/knowledgebase/articles/Solution/HowtobackupPacketShaperconfigurationusingtheWebInterfaceWed Oct 01 12:56:33 GMT 2014Wed Oct 01 12:56:33 GMT 2014 //help build the article url //build the article url How to add private ARP entry on PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowtoaddprivateARPentryonPacketShaperWed Oct 01 12:56:27 GMT 2014Wed Oct 01 12:56:27 GMT 2014 //help build the article url //build the article url How should flow aggressiveness determine the type of policy I should set?http://bluecoat.force.com/knowledgebase/articles/Solution/HowshouldflowaggressivenessdeterminethetypeofpolicyIshouldsetWed Oct 01 12:56:24 GMT 2014Wed Oct 01 12:56:24 GMT 2014 //help build the article url //build the article url How PacketShaper determines an IP host as "Inside" or "Outside" hosthttp://bluecoat.force.com/knowledgebase/articles/Solution/HowPacketShaperdeterminesanIPhostasInsideorOutsidehostWed Oct 01 12:56:22 GMT 2014Wed Oct 01 12:56:22 GMT 2014 //help build the article url //build the article url How often does PacketWise refresh the DNS entries?http://bluecoat.force.com/knowledgebase/articles/Solution/HowoftendoesPacketWiserefreshtheDNSentriesWed Oct 01 12:56:19 GMT 2014Wed Oct 01 12:56:19 GMT 2014 //help build the article url //build the article url How many schedules can I create?http://bluecoat.force.com/knowledgebase/articles/Solution/HowmanyschedulescanIcreateWed Oct 01 12:56:18 GMT 2014Wed Oct 01 12:56:18 GMT 2014 //help build the article url //build the article url How many entries can you have in a host list?http://bluecoat.force.com/knowledgebase/articles/Solution/HowmanyentriescanyouhaveinahostlistWed Oct 01 12:56:17 GMT 2014Wed Oct 01 12:56:17 GMT 2014 //help build the article url //build the article url How many administrative connections to PacketShaper/AppVantage can I have?http://bluecoat.force.com/knowledgebase/articles/Solution/HowmanyadministrativeconnectionstoPacketShaperAppVantagecanIhaveWed Oct 01 12:56:15 GMT 2014Wed Oct 01 12:56:15 GMT 2014 //help build the article url //build the article url How many Active Directory users does PacketShaper support using BCAAA?http://bluecoat.force.com/knowledgebase/articles/Solution/HowmanyActiveDirectoryusersdoesPacketShapersupportusingBCAAAWed Oct 01 12:56:14 GMT 2014Wed Oct 01 12:56:14 GMT 2014 //help build the article url //build the article url How many Active Directory groups does PacketShaper support using BCAAA?http://bluecoat.force.com/knowledgebase/articles/Solution/HowmanyActiveDirectorygroupsdoesPacketShapersupportusingBCAAAWed Oct 01 12:56:14 GMT 2014Wed Oct 01 12:56:14 GMT 2014 //help build the article url //build the article url How mamy SNMP destination traps can I have in the packeshaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowmamySNMPdestinationtrapscanIhaveinthepackeshaperWed Oct 01 12:56:14 GMT 2014Wed Oct 01 12:56:14 GMT 2014 //help build the article url //build the article url How long does the PacketShaper preserve data diagnostics of an incident?http://bluecoat.force.com/knowledgebase/articles/Solution/HowlongdoesthePacketShaperpreservedatadiagnosticsofanincidentWed Oct 01 12:56:12 GMT 2014Wed Oct 01 12:56:12 GMT 2014 //help build the article url //build the article url How long does PacketShaper store historical data?http://bluecoat.force.com/knowledgebase/articles/Solution/HowlongdoesPacketShaperstorehistoricaldataWed Oct 01 12:56:12 GMT 2014Wed Oct 01 12:56:12 GMT 2014 //help build the article url //build the article url How long before a new user can use a dynamic partition that just became available?http://bluecoat.force.com/knowledgebase/articles/Solution/HowlongbeforeanewusercanuseadynamicpartitionthatjustbecameavailableWed Oct 01 12:56:10 GMT 2014Wed Oct 01 12:56:10 GMT 2014 //help build the article url //build the article url How is HTTP access enabled in the PacketShaper CLI?http://bluecoat.force.com/knowledgebase/articles/Solution/HowisHTTPaccessenabledinthePacketShaperCLIWed Oct 01 12:56:07 GMT 2014Wed Oct 01 12:56:07 GMT 2014 //help build the article url //build the article url How do you sort exception classes?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoyousortexceptionclassesWed Oct 01 12:56:02 GMT 2014Wed Oct 01 12:56:02 GMT 2014 //help build the article url //build the article url How do priority and rate policies work?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdopriorityandratepoliciesworkWed Oct 01 12:55:54 GMT 2014Wed Oct 01 12:55:54 GMT 2014 //help build the article url //build the article url How do I upgrade my PacketWise software?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIupgrademyPacketWisesoftwareWed Oct 01 12:55:47 GMT 2014Wed Oct 01 12:55:47 GMT 2014 //help build the article url //build the article url How do I set an static ARP entry for the gateway on the correct interface?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIsetanstaticARPentryforthegatewayonthecorrectinterfaceWed Oct 01 12:55:34 GMT 2014Wed Oct 01 12:55:34 GMT 2014 //help build the article url //build the article url How do I separately classify Internet and Intranet servers?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIseparatelyclassifyInternetandIntranetserversWed Oct 01 12:55:34 GMT 2014Wed Oct 01 12:55:34 GMT 2014 //help build the article url //build the article url How do I send a reset log to Packeteer?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIsendaresetlogtoPacketeerWed Oct 01 12:55:34 GMT 2014Wed Oct 01 12:55:34 GMT 2014 //help build the article url //build the article url How do I restore my configuration in PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIrestoremyconfigurationinPacketShaperWed Oct 01 12:55:30 GMT 2014Wed Oct 01 12:55:30 GMT 2014 //help build the article url //build the article url How do I replay a packet capture through a PacketShaper with Tcpreplay?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIreplayapacketcapturethroughaPacketShaperwithTcpreplayWed Oct 01 12:55:27 GMT 2014Wed Oct 01 12:55:27 GMT 2014 //help build the article url //build the article url How do I redirect certain hosts to a specific web page?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIredirectcertainhoststoaspecificwebpageWed Oct 01 12:55:22 GMT 2014Wed Oct 01 12:55:22 GMT 2014 //help build the article url //build the article url How do I recycle Blue Coat products?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIrecycleBlueCoatproductsWed Oct 01 12:55:21 GMT 2014Wed Oct 01 12:55:21 GMT 2014 //help build the article url //build the article url How do I recreate a Default bucket?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIrecreateaDefaultbucketWed Oct 01 12:55:21 GMT 2014Wed Oct 01 12:55:21 GMT 2014 //help build the article url //build the article url How do I rebuild the flash disk on PacketShaper models 1700, 3500, and 7500?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIrebuildtheflashdiskonPacketShapermodels17003500and7500Wed Oct 01 12:55:20 GMT 2014Wed Oct 01 12:55:20 GMT 2014 //help build the article url //build the article url How do I manage Telnet traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoImanageTelnettrafficWed Oct 01 12:55:11 GMT 2014Wed Oct 01 12:55:11 GMT 2014 //help build the article url //build the article url How do I know if my network is having worm/virus related issues?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIknowifmynetworkishavingwormvirusrelatedissuesWed Oct 01 12:55:08 GMT 2014Wed Oct 01 12:55:08 GMT 2014 //help build the article url //build the article url How do I install PacketShaper/AppVantage with a firewall product?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIinstallPacketShaperAppVantagewithafirewallproductWed Oct 01 12:55:06 GMT 2014Wed Oct 01 12:55:06 GMT 2014 //help build the article url //build the article url How do I install or replace the battery on a PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIinstallorreplacethebatteryonaPacketShaperWed Oct 01 12:55:06 GMT 2014Wed Oct 01 12:55:06 GMT 2014 //help build the article url //build the article url How do I get out of safe mode?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIgetoutofsafemodeWed Oct 01 12:55:02 GMT 2014Wed Oct 01 12:55:02 GMT 2014 //help build the article url //build the article url How do I get data for a Network-Delay-Histogram?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIgetdataforaNetwork-Delay-HistogramWed Oct 01 12:55:00 GMT 2014Wed Oct 01 12:55:00 GMT 2014 //help build the article url //build the article url How do I get an ISP image for my PacketShaper 12000?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIgetanISPimageformyPacketShaper12000Wed Oct 01 12:55:00 GMT 2014Wed Oct 01 12:55:00 GMT 2014 //help build the article url //build the article url How do I get a "clean" packet trace of an streaming application using Packetshaper for classification purposes.http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIgetacleanpackettraceofanstreamingapplicationusingPacketshaperforclassificationpurposesWed Oct 01 12:55:00 GMT 2014Wed Oct 01 12:55:00 GMT 2014 //help build the article url //build the article url How do I FTP files to and from a PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIFTPfilestoandfromaPacketShaperWed Oct 01 12:54:57 GMT 2014Wed Oct 01 12:54:57 GMT 2014 //help build the article url //build the article url How do I find out how much bandwidth my PacketShaper can shape?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIfindouthowmuchbandwidthmyPacketShapercanshapeWed Oct 01 12:54:47 GMT 2014Wed Oct 01 12:54:47 GMT 2014 //help build the article url //build the article url How do I display a summary of Idle flows through my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIdisplayasummaryofIdleflowsthroughmyPacketShaperWed Oct 01 12:54:36 GMT 2014Wed Oct 01 12:54:36 GMT 2014 //help build the article url //build the article url How do I disable SSH v1 on a PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIdisableSSHv1onaPacketShaperWed Oct 01 12:54:34 GMT 2014Wed Oct 01 12:54:34 GMT 2014 //help build the article url //build the article url How do I delete a dynamic subpartition?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIdeleteadynamicsubpartitionWed Oct 01 12:54:28 GMT 2014Wed Oct 01 12:54:28 GMT 2014 //help build the article url //build the article url How do I decide for which classes to create policies and partitions?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIdecideforwhichclassestocreatepoliciesandpartitionsWed Oct 01 12:54:27 GMT 2014Wed Oct 01 12:54:27 GMT 2014 //help build the article url //build the article url How do I create synthetic transactions?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcreatesynthetictransactionsWed Oct 01 12:54:26 GMT 2014Wed Oct 01 12:54:26 GMT 2014 //help build the article url //build the article url How do I create an exception host list?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcreateanexceptionhostlistWed Oct 01 12:54:19 GMT 2014Wed Oct 01 12:54:19 GMT 2014 //help build the article url //build the article url How do I create an action file for an adaptive response agent?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcreateanactionfileforanadaptiveresponseagentWed Oct 01 12:54:19 GMT 2014Wed Oct 01 12:54:19 GMT 2014 //help build the article url //build the article url How do I create a dedicated traffic tree for a Lan Expantion Module (LEM)http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcreateadedicatedtraffictreeforaLanExpantionModuleLEMWed Oct 01 12:54:17 GMT 2014Wed Oct 01 12:54:17 GMT 2014 //help build the article url //build the article url How do I create a class to control bandwidth to a specific server?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcreateaclasstocontrolbandwidthtoaspecificserverWed Oct 01 12:54:16 GMT 2014Wed Oct 01 12:54:16 GMT 2014 //help build the article url //build the article url How do I control the behavior of the bypass relay in the PacketShaper 12000?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcontrolthebehaviorofthebypassrelayinthePacketShaper12000Wed Oct 01 12:54:14 GMT 2014Wed Oct 01 12:54:14 GMT 2014 //help build the article url //build the article url How do I configure PacketWise to ignore LAN traffic in subnetted networks?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIconfigurePacketWisetoignoreLANtrafficinsubnettednetworksWed Oct 01 12:54:07 GMT 2014Wed Oct 01 12:54:07 GMT 2014 //help build the article url //build the article url How do I configure Cisco ACS 5.2 for PacketShaper and PolicyCenter TACACS authentication?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIconfigureCiscoACS52forPacketShaperandPolicyCenterTACACSauthenticationWed Oct 01 12:54:06 GMT 2014Wed Oct 01 12:54:06 GMT 2014 //help build the article url //build the article url How do I configure Brocade ServerIrons to load balance traffic over multiple PacketShapers?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIconfigureBrocadeServerIronstoloadbalancetrafficovermultiplePacketShapersWed Oct 01 12:54:05 GMT 2014Wed Oct 01 12:54:05 GMT 2014 //help build the article url //build the article url How do I configure an EtherChannel to split traffic between two PacketShapers?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIconfigureanEtherChanneltosplittrafficbetweentwoPacketShapersWed Oct 01 12:54:04 GMT 2014Wed Oct 01 12:54:04 GMT 2014 //help build the article url //build the article url How do I classify Citrix published applications when running Seamless Windows?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIclassifyCitrixpublishedapplicationswhenrunningSeamlessWindowsWed Oct 01 12:54:01 GMT 2014Wed Oct 01 12:54:01 GMT 2014 //help build the article url //build the article url How do I classify by URL?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIclassifybyURLWed Oct 01 12:54:01 GMT 2014Wed Oct 01 12:54:01 GMT 2014 //help build the article url //build the article url How do I check the status of my RMA?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcheckthestatusofmyRMAWed Oct 01 12:54:00 GMT 2014Wed Oct 01 12:54:00 GMT 2014 //help build the article url //build the article url How do I check if the router is configured with a subinterface for each PVC?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcheckiftherouterisconfiguredwithasubinterfaceforeachPVCWed Oct 01 12:53:58 GMT 2014Wed Oct 01 12:53:58 GMT 2014 //help build the article url //build the article url How do I check disk space on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIcheckdiskspaceonPacketShaperWed Oct 01 12:53:57 GMT 2014Wed Oct 01 12:53:57 GMT 2014 //help build the article url //build the article url How do I back up my configuration?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIbackupmyconfigurationWed Oct 01 12:53:47 GMT 2014Wed Oct 01 12:53:47 GMT 2014 //help build the article url //build the article url How do I automate measurement data dumps from PacketWise?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoIautomatemeasurementdatadumpsfromPacketWiseWed Oct 01 12:53:46 GMT 2014Wed Oct 01 12:53:46 GMT 2014 //help build the article url //build the article url How does policy inheritance work?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoespolicyinheritanceworkWed Oct 01 12:53:32 GMT 2014Wed Oct 01 12:53:32 GMT 2014 //help build the article url //build the article url How does PacketWise work with dynamic DNS?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesPacketWiseworkwithdynamicDNSWed Oct 01 12:53:31 GMT 2014Wed Oct 01 12:53:31 GMT 2014 //help build the article url //build the article url How does PacketWise calculate peak rate and average rate?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesPacketWisecalculatepeakrateandaveragerateWed Oct 01 12:53:31 GMT 2014Wed Oct 01 12:53:31 GMT 2014 //help build the article url //build the article url How does PacketShaper web redirection work?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesPacketShaperwebredirectionworkWed Oct 01 12:53:31 GMT 2014Wed Oct 01 12:53:31 GMT 2014 //help build the article url //build the article url How does PacketShaper ISP differ from the standard model?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesPacketShaperISPdifferfromthestandardmodelWed Oct 01 12:53:30 GMT 2014Wed Oct 01 12:53:30 GMT 2014 //help build the article url //build the article url How does one verify if there is an MTU issue preventing Enhanced compression or acceleration from working?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesoneverifyifthereisanMTUissuepreventingEnhancedcompressionoraccelerationfromworkingWed Oct 01 12:53:29 GMT 2014Wed Oct 01 12:53:29 GMT 2014 //help build the article url //build the article url How does one verify if RSVP (IP protocol 46) is allowed through the network?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesoneverifyifRSVPIPprotocol46isallowedthroughthenetworkWed Oct 01 12:53:29 GMT 2014Wed Oct 01 12:53:29 GMT 2014 //help build the article url //build the article url How does one run xtpping on a PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesonerunxtppingonaPacketShaperWed Oct 01 12:53:29 GMT 2014Wed Oct 01 12:53:29 GMT 2014 //help build the article url //build the article url How does one recognize that a distributed denial-of-service (DDoS) attack is traversing a PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/Howdoesonerecognizethatadistributeddenial-of-serviceDDoSattackistraversingaPacketShaperWed Oct 01 12:53:28 GMT 2014Wed Oct 01 12:53:28 GMT 2014 //help build the article url //build the article url How does one configure a PacketShaper to compress/accelerate Internet traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesoneconfigureaPacketShapertocompressaccelerateInternettrafficWed Oct 01 12:53:28 GMT 2014Wed Oct 01 12:53:28 GMT 2014 //help build the article url //build the article url How does bypass work in PS12000 (any limitations)?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesbypassworkinPS12000anylimitationsWed Oct 01 12:53:26 GMT 2014Wed Oct 01 12:53:26 GMT 2014 //help build the article url //build the article url How does a PacketShaper behave when window scaling is used?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesaPacketShaperbehavewhenwindowscalingisusedWed Oct 01 12:53:25 GMT 2014Wed Oct 01 12:53:25 GMT 2014 //help build the article url //build the article url How does an ISP use DirecPC with PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesanISPuseDirecPCwithPacketShaperWed Oct 01 12:53:24 GMT 2014Wed Oct 01 12:53:24 GMT 2014 //help build the article url //build the article url How does a Customer or Partner swap PacketShaper (PS) license keys for RMA; Cold Standby; or Spare PS Appliances?http://bluecoat.force.com/knowledgebase/articles/Solution/HowdoesaCustomerorPartnerswapPacketShaperPSlicensekeysforRMAColdStandbyorSparePSAppliancesWed Oct 01 12:53:24 GMT 2014Wed Oct 01 12:53:24 GMT 2014 //help build the article url //build the article url How can we stop auto synchronization between PolicyCenter and PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanwestopautosynchronizationbetweenPolicyCenterandPacketShaperWed Oct 01 12:53:22 GMT 2014Wed Oct 01 12:53:22 GMT 2014 //help build the article url //build the article url How can I view the list of URL categories on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIviewthelistofURLcategoriesonPacketShaperWed Oct 01 12:53:18 GMT 2014Wed Oct 01 12:53:18 GMT 2014 //help build the article url //build the article url How can I view the flows from a certain IP address or the flows hitting a traffic class?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIviewtheflowsfromacertainIPaddressortheflowshittingatrafficclassWed Oct 01 12:53:18 GMT 2014Wed Oct 01 12:53:18 GMT 2014 //help build the article url //build the article url How can I view the "diag" file on PacketShaper CLI with page break.http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIviewthediagfileonPacketShaperCLIwithpagebreakWed Oct 01 12:53:17 GMT 2014Wed Oct 01 12:53:17 GMT 2014 //help build the article url //build the article url How can I verify which certificate is being used via SSL?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIverifywhichcertificateisbeingusedviaSSLWed Oct 01 12:53:17 GMT 2014Wed Oct 01 12:53:17 GMT 2014 //help build the article url //build the article url How can I verify the status of DNS servers that I configured in PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIverifythestatusofDNSserversthatIconfiguredinPacketShaperWed Oct 01 12:53:17 GMT 2014Wed Oct 01 12:53:17 GMT 2014 //help build the article url //build the article url How can I use PacketShaper in an MPLS-based network?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIusePacketShaperinanMPLS-basednetworkWed Oct 01 12:53:14 GMT 2014Wed Oct 01 12:53:14 GMT 2014 //help build the article url //build the article url How can I troubleshoot compression Xpress tunnel issues?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanItroubleshootcompressionXpresstunnelissuesWed Oct 01 12:53:13 GMT 2014Wed Oct 01 12:53:13 GMT 2014 //help build the article url //build the article url How can I track the users violating bandwidth utilization ?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanItracktheusersviolatingbandwidthutilizationWed Oct 01 12:53:12 GMT 2014Wed Oct 01 12:53:12 GMT 2014 //help build the article url //build the article url How can I tell when shaping was turned on?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanItellwhenshapingwasturnedonWed Oct 01 12:53:11 GMT 2014Wed Oct 01 12:53:11 GMT 2014 //help build the article url //build the article url How can I tell what software images are available on my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanItellwhatsoftwareimagesareavailableonmyPacketShaperWed Oct 01 12:53:11 GMT 2014Wed Oct 01 12:53:11 GMT 2014 //help build the article url //build the article url How can I tell if a class was auto-discovered or manually created on my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanItellifaclasswasauto-discoveredormanuallycreatedonmyPacketShaperWed Oct 01 12:53:10 GMT 2014Wed Oct 01 12:53:10 GMT 2014 //help build the article url //build the article url How can I simulate network congestion to do testing on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIsimulatenetworkcongestiontodotestingonPacketShaperWed Oct 01 12:53:09 GMT 2014Wed Oct 01 12:53:09 GMT 2014 //help build the article url //build the article url How can I see which plug-ins are currently loaded on my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIseewhichplug-insarecurrentlyloadedonmyPacketShaperWed Oct 01 12:53:05 GMT 2014Wed Oct 01 12:53:05 GMT 2014 //help build the article url //build the article url How can I see what plug-ins are available?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIseewhatplug-insareavailableWed Oct 01 12:53:05 GMT 2014Wed Oct 01 12:53:05 GMT 2014 //help build the article url //build the article url How can I see what PacketShaper link size was set over a period of time?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIseewhatPacketShaperlinksizewassetoveraperiodoftimeWed Oct 01 12:53:05 GMT 2014Wed Oct 01 12:53:05 GMT 2014 //help build the article url //build the article url How can I see the active HTTPS connections to the PacketShaper GUI?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIseetheactiveHTTPSconnectionstothePacketShaperGUIWed Oct 01 12:53:04 GMT 2014Wed Oct 01 12:53:04 GMT 2014 //help build the article url //build the article url How can I see if an adaptive response action file has been executed?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIseeifanadaptiveresponseactionfilehasbeenexecutedWed Oct 01 12:53:04 GMT 2014Wed Oct 01 12:53:04 GMT 2014 //help build the article url //build the article url How can I schedule the PacketShaper to reboot at a specified time?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIschedulethePacketShapertorebootataspecifiedtimeWed Oct 01 12:53:03 GMT 2014Wed Oct 01 12:53:03 GMT 2014 //help build the article url //build the article url How can I resolve the DNS name of top talkers and listeners?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIresolvetheDNSnameoftoptalkersandlistenersWed Oct 01 12:53:03 GMT 2014Wed Oct 01 12:53:03 GMT 2014 //help build the article url //build the article url How can I reset PacketShaper to its factory defaults?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIresetPacketShapertoitsfactorydefaultsWed Oct 01 12:53:02 GMT 2014Wed Oct 01 12:53:02 GMT 2014 //help build the article url //build the article url How can I perform a timed packet capture on a PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIperformatimedpacketcaptureonaPacketShaperWed Oct 01 12:53:00 GMT 2014Wed Oct 01 12:53:00 GMT 2014 //help build the article url //build the article url How can I perform a factory reset with configuration backup and restore for PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIperformafactoryresetwithconfigurationbackupandrestoreforPacketShaperWed Oct 01 12:53:00 GMT 2014Wed Oct 01 12:53:00 GMT 2014 //help build the article url //build the article url how can I list all policies configured on all classes from the Clihttp://bluecoat.force.com/knowledgebase/articles/Solution/howcanIlistallpoliciesconfiguredonallclassesfromtheCliWed Oct 01 12:52:57 GMT 2014Wed Oct 01 12:52:57 GMT 2014 //help build the article url //build the article url How can I limit the number of flows in the "traffic flow" command output?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIlimitthenumberofflowsinthetrafficflowcommandoutputWed Oct 01 12:52:56 GMT 2014Wed Oct 01 12:52:56 GMT 2014 //help build the article url //build the article url How can I identify the SSL Common Name of secure websites using PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIidentifytheSSLCommonNameofsecurewebsitesusingPacketShaperWed Oct 01 12:52:55 GMT 2014Wed Oct 01 12:52:55 GMT 2014 //help build the article url //build the article url How can I identify a problem during a specific time of day for a specific class?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIidentifyaproblemduringaspecifictimeofdayforaspecificclassWed Oct 01 12:52:55 GMT 2014Wed Oct 01 12:52:55 GMT 2014 //help build the article url //build the article url How can I get my fiber-optic PacketShaper to negotiate with a BCN router?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIgetmyfiber-opticPacketShapertonegotiatewithaBCNrouterWed Oct 01 12:52:54 GMT 2014Wed Oct 01 12:52:54 GMT 2014 //help build the article url //build the article url How can I get a Top 10 pie chart report for a class?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIgetaTop10piechartreportforaclassWed Oct 01 12:52:54 GMT 2014Wed Oct 01 12:52:54 GMT 2014 //help build the article url //build the article url How can I get a PS 12000 that supports 5000 classes?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIgetaPS12000thatsupports5000classesWed Oct 01 12:52:54 GMT 2014Wed Oct 01 12:52:54 GMT 2014 //help build the article url //build the article url How can I gain remote access to an unconfigured PacketShaper/AppVantage?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIgainremoteaccesstoanunconfiguredPacketShaperAppVantageWed Oct 01 12:52:52 GMT 2014Wed Oct 01 12:52:52 GMT 2014 //help build the article url //build the article url How can I find out what the tunnel password is for my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIfindoutwhatthetunnelpasswordisformyPacketShaperWed Oct 01 12:52:51 GMT 2014Wed Oct 01 12:52:51 GMT 2014 //help build the article url //build the article url How can I find out how much memory is installed on my PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIfindouthowmuchmemoryisinstalledonmyPacketShaperWed Oct 01 12:52:50 GMT 2014Wed Oct 01 12:52:50 GMT 2014 //help build the article url //build the article url How can I disable TCP-Echo on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIdisableTCP-EchoonPacketShaperWed Oct 01 12:52:46 GMT 2014Wed Oct 01 12:52:46 GMT 2014 //help build the article url //build the article url How can I disable default classification for web application services and instead use URL categorization or custom user defined classes?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIdisabledefaultclassificationforwebapplicationservicesandinsteaduseURLcategorizationorcustomuserdefinedclassesWed Oct 01 12:52:46 GMT 2014Wed Oct 01 12:52:46 GMT 2014 //help build the article url //build the article url How can I determine what bootloader version is installed on my PacketShaper from the CLI ?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIdeterminewhatbootloaderversionisinstalledonmyPacketShaperfromtheCLIWed Oct 01 12:52:44 GMT 2014Wed Oct 01 12:52:44 GMT 2014 //help build the article url //build the article url How can I delete all the discovered port classes at once?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIdeleteallthediscoveredportclassesatonceWed Oct 01 12:52:43 GMT 2014Wed Oct 01 12:52:43 GMT 2014 //help build the article url //build the article url How can I create a TCP/UDP port-based report?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIcreateaTCPUDPport-basedreportWed Oct 01 12:52:42 GMT 2014Wed Oct 01 12:52:42 GMT 2014 //help build the article url //build the article url How can I create a class ME variable Adaptive Response agent with a red threshold that triggers an email alert?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIcreateaclassMEvariableAdaptiveResponseagentwitharedthresholdthattriggersanemailalertWed Oct 01 12:52:41 GMT 2014Wed Oct 01 12:52:41 GMT 2014 //help build the article url //build the article url How can I configure PacketShaper SSL Cipher strength to Strong?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIconfigurePacketShaperSSLCipherstrengthtoStrongWed Oct 01 12:52:38 GMT 2014Wed Oct 01 12:52:38 GMT 2014 //help build the article url //build the article url How can I close port #7 (Echo) on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIcloseport7EchoonPacketShaperWed Oct 01 12:52:36 GMT 2014Wed Oct 01 12:52:36 GMT 2014 //help build the article url //build the article url How can I classify by NetBIOS (WINS) names?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIclassifybyNetBIOSWINSnamesWed Oct 01 12:52:36 GMT 2014Wed Oct 01 12:52:36 GMT 2014 //help build the article url //build the article url How can I classify Bit Torrent traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIclassifyBitTorrenttrafficWed Oct 01 12:52:36 GMT 2014Wed Oct 01 12:52:36 GMT 2014 //help build the article url //build the article url How can I check the traffic statistics such as Packet Size Distribution, Packet Drop, or Traffic Type on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIcheckthetrafficstatisticssuchasPacketSizeDistributionPacketDroporTrafficTypeonPacketShaperWed Oct 01 12:52:35 GMT 2014Wed Oct 01 12:52:35 GMT 2014 //help build the article url //build the article url How can I check my PacketShaper's support contract status? (v8.6.x or above)http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIcheckmyPacketShaperssupportcontractstatusv86xoraboveWed Oct 01 12:52:35 GMT 2014Wed Oct 01 12:52:35 GMT 2014 //help build the article url //build the article url How can I calculate the retention period for PacketShaper reporting?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIcalculatetheretentionperiodforPacketShaperreportingWed Oct 01 12:52:32 GMT 2014Wed Oct 01 12:52:32 GMT 2014 //help build the article url //build the article url How can I automate the creation of a traffic tree?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIautomatethecreationofatraffictreeWed Oct 01 12:52:31 GMT 2014Wed Oct 01 12:52:31 GMT 2014 //help build the article url //build the article url How can I append part of a traffic tree to another PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIappendpartofatraffictreetoanotherPacketShaperWed Oct 01 12:52:30 GMT 2014Wed Oct 01 12:52:30 GMT 2014 //help build the article url //build the article url How can I access my unconfigured PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanIaccessmyunconfiguredPacketShaperWed Oct 01 12:52:29 GMT 2014Wed Oct 01 12:52:29 GMT 2014 //help build the article url //build the article url How can historical host usage be retrieved for a traffic class on PacketShaper?http://bluecoat.force.com/knowledgebase/articles/Solution/HowcanhistoricalhostusageberetrievedforatrafficclassonPacketShaperWed Oct 01 12:52:28 GMT 2014Wed Oct 01 12:52:28 GMT 2014 //help build the article url //build the article url How are Flow Detail Records classified?http://bluecoat.force.com/knowledgebase/articles/Solution/HowareFlowDetailRecordsclassifiedWed Oct 01 12:52:26 GMT 2014Wed Oct 01 12:52:26 GMT 2014 //help build the article url //build the article url Generating graphs/reports on network performance summary, access via wui became unavailablehttp://bluecoat.force.com/knowledgebase/articles/Solution/GeneratinggraphsreportsonnetworkperformancesummaryaccessviawuibecameunavailableWed Oct 01 12:52:11 GMT 2014Wed Oct 01 12:52:11 GMT 2014 //help build the article url //build the article url For Xpress compression, what is the protocol number that RSVP and IPcomp use?http://bluecoat.force.com/knowledgebase/articles/Solution/ForXpresscompressionwhatistheprotocolnumberthatRSVPandIPcompuseWed Oct 01 12:52:05 GMT 2014Wed Oct 01 12:52:05 GMT 2014 //help build the article url //build the article url Find port numbers used by an applicationhttp://bluecoat.force.com/knowledgebase/articles/Solution/FindportnumbersusedbyanapplicationWed Oct 01 12:52:00 GMT 2014Wed Oct 01 12:52:00 GMT 2014 //help build the article url //build the article url Exporting Statistical Data from a URLhttp://bluecoat.force.com/knowledgebase/articles/Solution/ExportingStatisticalDatafromaURLWed Oct 01 12:51:53 GMT 2014Wed Oct 01 12:51:53 GMT 2014 //help build the article url //build the article url Example of controlling Microsoft Exchange traffichttp://bluecoat.force.com/knowledgebase/articles/Solution/ExampleofcontrollingMicrosoftExchangetrafficWed Oct 01 12:51:49 GMT 2014Wed Oct 01 12:51:49 GMT 2014 //help build the article url //build the article url Example of an Xpress configuration for a meshed topology while Internet access is provided by the corehttp://bluecoat.force.com/knowledgebase/articles/Solution/ExampleofanXpressconfigurationforameshedtopologywhileInternetaccessisprovidedbythecoreWed Oct 01 12:51:48 GMT 2014Wed Oct 01 12:51:48 GMT 2014 //help build the article url //build the article url Error unmounting volume: 0x2009 indicate after "sys verify -v flash" command.http://bluecoat.force.com/knowledgebase/articles/Solution/Errorunmountingvolume0x2009indicateaftersysverify-vflashcommandWed Oct 01 12:51:43 GMT 2014Wed Oct 01 12:51:43 GMT 2014 //help build the article url //build the article url Error message "ERROR 2600: Maximum number of reports (10) have been reached." when creating a custom reporthttp://bluecoat.force.com/knowledgebase/articles/Solution/ErrormessageERROR2600Maximumnumberofreports10havebeenreachedwhencreatingacustomreportWed Oct 01 12:51:36 GMT 2014Wed Oct 01 12:51:36 GMT 2014 //help build the article url //build the article url Error 2600 Maximum number of reports (10) has been reachedhttp://bluecoat.force.com/knowledgebase/articles/Solution/Error2600Maximumnumberofreports10hasbeenreachedWed Oct 01 12:51:29 GMT 2014Wed Oct 01 12:51:29 GMT 2014 //help build the article url //build the article url Error 2035 when accessing the PacketShaper GUIhttp://bluecoat.force.com/knowledgebase/articles/Solution/Error2035whenaccessingthePacketShaperGUIWed Oct 01 12:51:29 GMT 2014Wed Oct 01 12:51:29 GMT 2014 //help build the article url //build the article url "Error 1527" was displayed after changing PacketShaper link size.http://bluecoat.force.com/knowledgebase/articles/Solution/Error1527wasdisplayedafterchangingPacketShaperlinksizeWed Oct 01 12:51:28 GMT 2014Wed Oct 01 12:51:28 GMT 2014 //help build the article url //build the article url Ensuring PacketShaper's time is always accuratehttp://bluecoat.force.com/knowledgebase/articles/Solution/EnsuringPacketShaperstimeisalwaysaccurateWed Oct 01 12:51:27 GMT 2014Wed Oct 01 12:51:27 GMT 2014 //help build the article url //build the article url Do you need to turn traffic shaping on to use compression?http://bluecoat.force.com/knowledgebase/articles/Solution/DoyouneedtoturntrafficshapingontousecompressionWed Oct 01 12:51:20 GMT 2014Wed Oct 01 12:51:20 GMT 2014 //help build the article url //build the article url Do synthetic transactions support FTP user authentication?http://bluecoat.force.com/knowledgebase/articles/Solution/DosynthetictransactionssupportFTPuserauthenticationWed Oct 01 12:51:18 GMT 2014Wed Oct 01 12:51:18 GMT 2014 //help build the article url //build the article url Do I need to be concerned about the size of my PacketShaper hard drives?http://bluecoat.force.com/knowledgebase/articles/Solution/DoIneedtobeconcernedaboutthesizeofmyPacketShaperharddrivesWed Oct 01 12:51:17 GMT 2014Wed Oct 01 12:51:17 GMT 2014 //help build the article url //build the article url Does the PacketShaper work with network taps?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesthePacketShaperworkwithnetworktapsWed Oct 01 12:51:04 GMT 2014Wed Oct 01 12:51:04 GMT 2014 //help build the article url //build the article url Does the PacketShaper fiber-optic interface support the bypass function during power outage?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesthePacketShaperfiber-opticinterfacesupportthebypassfunctionduringpoweroutageWed Oct 01 12:51:04 GMT 2014Wed Oct 01 12:51:04 GMT 2014 //help build the article url //build the article url Does the 250GB HDD RMA replacement unit for the 80GB HDD work properly on the PacketShaper appliance?http://bluecoat.force.com/knowledgebase/articles/Solution/Doesthe250GBHDDRMAreplacementunitforthe80GBHDDworkproperlyonthePacketShaperapplianceWed Oct 01 12:51:02 GMT 2014Wed Oct 01 12:51:02 GMT 2014 //help build the article url //build the article url Does PS12000 support SNMP queries for "psAlarmFan***Count" and "psAlarmVoltageCount"?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesPS12000supportSNMPqueriesforpsAlarmFanCountandpsAlarmVoltageCountWed Oct 01 12:50:59 GMT 2014Wed Oct 01 12:50:59 GMT 2014 //help build the article url //build the article url Does PacketShaper support secure renegotiation?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesPacketShapersupportsecurerenegotiationWed Oct 01 12:50:51 GMT 2014Wed Oct 01 12:50:51 GMT 2014 //help build the article url //build the article url Does PacketShaper send tcp-zero window packet in TCP rate control environment?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesPacketShapersendtcp-zerowindowpacketinTCPratecontrolenvironmentWed Oct 01 12:50:50 GMT 2014Wed Oct 01 12:50:50 GMT 2014 //help build the article url //build the article url Does PacketShaper have image integrity check before loading the image?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesPacketShaperhaveimageintegritycheckbeforeloadingtheimageWed Oct 01 12:50:49 GMT 2014Wed Oct 01 12:50:49 GMT 2014 //help build the article url //build the article url Does it matter where I store my adaptive response action files?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesitmatterwhereIstoremyadaptiveresponseactionfilesWed Oct 01 12:50:49 GMT 2014Wed Oct 01 12:50:49 GMT 2014 //help build the article url //build the article url Does ignored traffic get counted in bandwidth calculations?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesignoredtrafficgetcountedinbandwidthcalculationsWed Oct 01 12:50:48 GMT 2014Wed Oct 01 12:50:48 GMT 2014 //help build the article url //build the article url Does "class test" command work for IPv6 addresses in PacketWise v9.1?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesclasstestcommandworkforIPv6addressesinPacketWisev91Wed Oct 01 12:50:47 GMT 2014Wed Oct 01 12:50:47 GMT 2014 //help build the article url //build the article url Does Blue Coat offer technical training for IT Help Desk staff on troubleshooting Blue Coat products?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesBlueCoatoffertechnicaltrainingforITHelpDeskstaffontroubleshootingBlueCoatproductsWed Oct 01 12:50:46 GMT 2014Wed Oct 01 12:50:46 GMT 2014 //help build the article url //build the article url Does acceleration require that shaping is enabled?http://bluecoat.force.com/knowledgebase/articles/Solution/DoesaccelerationrequirethatshapingisenabledWed Oct 01 12:50:44 GMT 2014Wed Oct 01 12:50:44 GMT 2014 //help build the article url //build the article url Display PacketShaper's MAC addresseshttp://bluecoat.force.com/knowledgebase/articles/Solution/DisplayPacketShapersMACaddressesWed Oct 01 12:50:41 GMT 2014Wed Oct 01 12:50:41 GMT 2014 //help build the article url //build the article url Disabling RTM feature on the PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/DisablingRTMfeatureonthePacketShaperWed Oct 01 12:50:40 GMT 2014Wed Oct 01 12:50:40 GMT 2014 //help build the article url //build the article url Determine whether PacketShaper is responsible for restricting bandwidth for a connectionhttp://bluecoat.force.com/knowledgebase/articles/Solution/DeterminewhetherPacketShaperisresponsibleforrestrictingbandwidthforaconnectionWed Oct 01 12:50:26 GMT 2014Wed Oct 01 12:50:26 GMT 2014 //help build the article url //build the article url Determine the number of classes, policies, and partitions usage and limits on a PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/DeterminethenumberofclassespoliciesandpartitionsusageandlimitsonaPacketShaperWed Oct 01 12:50:26 GMT 2014Wed Oct 01 12:50:26 GMT 2014 //help build the article url //build the article url Creating an agent that sets the policy of inbound/http to priority 1 when throughput has reached 500Kbps?http://bluecoat.force.com/knowledgebase/articles/Solution/Creatinganagentthatsetsthepolicyofinboundhttptopriority1whenthroughputhasreached500KbpsWed Oct 01 12:50:14 GMT 2014Wed Oct 01 12:50:14 GMT 2014 //help build the article url //build the article url Create an agent that will set the partition of inbound/http to 500K when total Inbound has reached 50% utilization?http://bluecoat.force.com/knowledgebase/articles/Solution/Createanagentthatwillsetthepartitionofinboundhttpto500KwhentotalInboundhasreached50utilizationWed Oct 01 12:50:11 GMT 2014Wed Oct 01 12:50:11 GMT 2014 //help build the article url //build the article url Configuration migration from EOL PacketShaper to a current PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/ConfigurationmigrationfromEOLPacketShapertoacurrentPacketShaperWed Oct 01 12:49:43 GMT 2014Wed Oct 01 12:49:43 GMT 2014 //help build the article url //build the article url Clear the DiscoveredPorts using a scheduled commandhttp://bluecoat.force.com/knowledgebase/articles/Solution/CleartheDiscoveredPortsusingascheduledcommandWed Oct 01 12:49:24 GMT 2014Wed Oct 01 12:49:24 GMT 2014 //help build the article url //build the article url Clearing a Measurement Errorhttp://bluecoat.force.com/knowledgebase/articles/Solution/ClearingaMeasurementErrorWed Oct 01 12:49:23 GMT 2014Wed Oct 01 12:49:23 GMT 2014 //help build the article url //build the article url Classify video streamed via Microsoft Silverlighthttp://bluecoat.force.com/knowledgebase/articles/Solution/ClassifyvideostreamedviaMicrosoftSilverlightWed Oct 01 12:49:23 GMT 2014Wed Oct 01 12:49:23 GMT 2014 //help build the article url //build the article url Classifying by URL categories in PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/ClassifyingbyURLcategoriesinPacketShaperWed Oct 01 12:49:23 GMT 2014Wed Oct 01 12:49:23 GMT 2014 //help build the article url //build the article url Classify file downloads over Usenet (NNTP)http://bluecoat.force.com/knowledgebase/articles/Solution/ClassifyfiledownloadsoverUsenetNNTPWed Oct 01 12:49:23 GMT 2014Wed Oct 01 12:49:23 GMT 2014 //help build the article url //build the article url Classification isn't working when the traffic tree has two FTP classeshttp://bluecoat.force.com/knowledgebase/articles/Solution/ClassificationisntworkingwhenthetraffictreehastwoFTPclassesWed Oct 01 12:49:22 GMT 2014Wed Oct 01 12:49:22 GMT 2014 //help build the article url //build the article url Class configuration errors "could not find category"http://bluecoat.force.com/knowledgebase/articles/Solution/ClassconfigurationerrorscouldnotfindcategoryWed Oct 01 12:49:22 GMT 2014Wed Oct 01 12:49:22 GMT 2014 //help build the article url //build the article url Classify a group of websites with similar domain nameshttp://bluecoat.force.com/knowledgebase/articles/Solution/ClassifyagroupofwebsiteswithsimilardomainnamesWed Oct 01 12:49:22 GMT 2014Wed Oct 01 12:49:22 GMT 2014 //help build the article url //build the article url Can we replace the Gigabit interfaces in the PS12000 main slot with a 10G card?http://bluecoat.force.com/knowledgebase/articles/Solution/CanwereplacetheGigabitinterfacesinthePS12000mainslotwitha10GcardWed Oct 01 12:49:08 GMT 2014Wed Oct 01 12:49:08 GMT 2014 //help build the article url //build the article url Can we monitor PacketShaper measurement engine status by SNMP polling?http://bluecoat.force.com/knowledgebase/articles/Solution/CanwemonitorPacketShapermeasurementenginestatusbySNMPpollingWed Oct 01 12:49:07 GMT 2014Wed Oct 01 12:49:07 GMT 2014 //help build the article url //build the article url Can we enable link state mirroring without having direct standby enabled?http://bluecoat.force.com/knowledgebase/articles/Solution/CanweenablelinkstatemirroringwithouthavingdirectstandbyenabledWed Oct 01 12:49:06 GMT 2014Wed Oct 01 12:49:06 GMT 2014 //help build the article url //build the article url Can't log in to GUI after PacketWise upgrade but still can access the PacketShaper via SSH and Telnethttp://bluecoat.force.com/knowledgebase/articles/Solution/CantlogintoGUIafterPacketWiseupgradebutstillcanaccessthePacketShaperviaSSHandTelnetWed Oct 01 12:49:04 GMT 2014Wed Oct 01 12:49:04 GMT 2014 //help build the article url //build the article url Can the default PacketShaper policy for /Inbound/Default and /Outbound/Default classes be modified?http://bluecoat.force.com/knowledgebase/articles/Solution/CanthedefaultPacketShaperpolicyforInboundDefaultandOutboundDefaultclassesbemodifiedWed Oct 01 12:48:57 GMT 2014Wed Oct 01 12:48:57 GMT 2014 //help build the article url //build the article url Can PacketShaper LEM card serial number be viewed from CLI or GUI?http://bluecoat.force.com/knowledgebase/articles/Solution/CanPacketShaperLEMcardserialnumberbeviewedfromCLIorGUIWed Oct 01 12:48:53 GMT 2014Wed Oct 01 12:48:53 GMT 2014 //help build the article url //build the article url Can Packetshaper classify traffic inside IPsec or L2TP or GRE tunnels?http://bluecoat.force.com/knowledgebase/articles/Solution/CanPacketshaperclassifytrafficinsideIPsecorL2TPorGREtunnelsWed Oct 01 12:48:53 GMT 2014Wed Oct 01 12:48:53 GMT 2014 //help build the article url //build the article url Can PacketShaper be used to route traffic?http://bluecoat.force.com/knowledgebase/articles/Solution/CanPacketShaperbeusedtoroutetrafficWed Oct 01 12:48:52 GMT 2014Wed Oct 01 12:48:52 GMT 2014 //help build the article url //build the article url Cannot enable watch mode due to enhanced or migration Xpress tunneling mode being enabledhttp://bluecoat.force.com/knowledgebase/articles/Solution/CannotenablewatchmodeduetoenhancedormigrationXpresstunnelingmodebeingenabledWed Oct 01 12:48:49 GMT 2014Wed Oct 01 12:48:49 GMT 2014 //help build the article url //build the article url Cannot enable traffic discovery within a classhttp://bluecoat.force.com/knowledgebase/articles/Solution/CannotenabletrafficdiscoverywithinaclassWed Oct 01 12:48:49 GMT 2014Wed Oct 01 12:48:49 GMT 2014 //help build the article url //build the article url Cannot classify SSL connections using the new web application classificationhttp://bluecoat.force.com/knowledgebase/articles/Solution/CannotclassifySSLconnectionsusingthenewwebapplicationclassificationWed Oct 01 12:48:48 GMT 2014Wed Oct 01 12:48:48 GMT 2014 //help build the article url //build the article url Cannot delete a host list when using command schedule or Adaptive Responsehttp://bluecoat.force.com/knowledgebase/articles/Solution/CannotdeleteahostlistwhenusingcommandscheduleorAdaptiveResponseWed Oct 01 12:48:48 GMT 2014Wed Oct 01 12:48:48 GMT 2014 //help build the article url //build the article url Cannot add 'policy flowlimit' to a traffic classhttp://bluecoat.force.com/knowledgebase/articles/Solution/CannotaddpolicyflowlimittoatrafficclassWed Oct 01 12:48:47 GMT 2014Wed Oct 01 12:48:47 GMT 2014 //help build the article url //build the article url Can I use ports other than the built-in Standby port on PS12000 for Direct Standby?http://bluecoat.force.com/knowledgebase/articles/Solution/CanIuseportsotherthanthebuilt-inStandbyportonPS12000forDirectStandbyWed Oct 01 12:48:43 GMT 2014Wed Oct 01 12:48:43 GMT 2014 //help build the article url //build the article url Can I show PacketShaper's DNS name or IP address in the CLI prompt?http://bluecoat.force.com/knowledgebase/articles/Solution/CanIshowPacketShapersDNSnameorIPaddressintheCLIpromptWed Oct 01 12:48:41 GMT 2014Wed Oct 01 12:48:41 GMT 2014 //help build the article url //build the article url Can I manually configure PacketShaper 1200 NIC speed to 1000Base full duplex?http://bluecoat.force.com/knowledgebase/articles/Solution/CanImanuallyconfigurePacketShaper1200NICspeedto1000BasefullduplexWed Oct 01 12:48:35 GMT 2014Wed Oct 01 12:48:35 GMT 2014 //help build the article url //build the article url Can I manage PacketShaper via an ISL trunk?http://bluecoat.force.com/knowledgebase/articles/Solution/CanImanagePacketShaperviaanISLtrunkWed Oct 01 12:48:35 GMT 2014Wed Oct 01 12:48:35 GMT 2014 //help build the article url //build the article url Can I create a script to gather PacketShaper diagnostic and log files?http://bluecoat.force.com/knowledgebase/articles/Solution/CanIcreateascripttogatherPacketShaperdiagnosticandlogfilesWed Oct 01 12:48:30 GMT 2014Wed Oct 01 12:48:30 GMT 2014 //help build the article url //build the article url Can I autodiscover Inbound traffic only?http://bluecoat.force.com/knowledgebase/articles/Solution/CanIautodiscoverInboundtrafficonlyWed Oct 01 12:48:27 GMT 2014Wed Oct 01 12:48:27 GMT 2014 //help build the article url //build the article url Can a PacketShaper 12000 be operated without a Main LEM?http://bluecoat.force.com/knowledgebase/articles/Solution/CanaPacketShaper12000beoperatedwithoutaMainLEMWed Oct 01 12:48:21 GMT 2014Wed Oct 01 12:48:21 GMT 2014 //help build the article url //build the article url Can a packet capture be done on a class with a discard or never-admit policy?http://bluecoat.force.com/knowledgebase/articles/Solution/Canapacketcapturebedoneonaclasswithadiscardornever-admitpolicyWed Oct 01 12:48:21 GMT 2014Wed Oct 01 12:48:21 GMT 2014 //help build the article url //build the article url Can a manually created class on one direct standby unit automatically be updated to the partner unit's traffic tree?http://bluecoat.force.com/knowledgebase/articles/Solution/CanamanuallycreatedclassononedirectstandbyunitautomaticallybeupdatedtothepartnerunitstraffictreeWed Oct 01 12:48:21 GMT 2014Wed Oct 01 12:48:21 GMT 2014 //help build the article url //build the article url Blue Coat PacketShaper and RFC 1323 supporthttp://bluecoat.force.com/knowledgebase/articles/Solution/BlueCoatPacketShaperandRFC1323supportWed Oct 01 12:48:05 GMT 2014Wed Oct 01 12:48:05 GMT 2014 //help build the article url //build the article url Block HTTPS Facebook traffic with PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/BlockHTTPSFacebooktrafficwithPacketShaperWed Oct 01 12:47:59 GMT 2014Wed Oct 01 12:47:59 GMT 2014 //help build the article url //build the article url BGP with MD5 encryption doesn’t work when shaping is turned onhttp://bluecoat.force.com/knowledgebase/articles/Solution/BGPwithMD5encryptiondoesntworkwhenshapingisturnedonWed Oct 01 12:47:58 GMT 2014Wed Oct 01 12:47:58 GMT 2014 //help build the article url //build the article url Best practices for creating a traffic tree with URL categorieshttp://bluecoat.force.com/knowledgebase/articles/Solution/BestpracticesforcreatingatraffictreewithURLcategoriesWed Oct 01 12:47:57 GMT 2014Wed Oct 01 12:47:57 GMT 2014 //help build the article url //build the article url Best practice guide for passing dynamic routing protocols through a PacketShaper.http://bluecoat.force.com/knowledgebase/articles/Solution/BestpracticeguideforpassingdynamicroutingprotocolsthroughaPacketShaperWed Oct 01 12:47:56 GMT 2014Wed Oct 01 12:47:56 GMT 2014 //help build the article url //build the article url Best practice for controlling BitTorrent traffic on a PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/BestpracticeforcontrollingBitTorrenttrafficonaPacketShaperWed Oct 01 12:47:56 GMT 2014Wed Oct 01 12:47:56 GMT 2014 //help build the article url //build the article url Audit capability in PacketShaperhttp://bluecoat.force.com/knowledgebase/articles/Solution/AuditcapabilityinPacketShaperWed Oct 01 12:47:38 GMT 2014Wed Oct 01 12:47:38 GMT 2014 //help build the article url //build the article url After loading a configuration on another PacketShaper, I get a matching rule configuration error.http://bluecoat.force.com/knowledgebase/articles/Solution/AfterloadingaconfigurationonanotherPacketShaperIgetamatchingruleconfigurationerrorWed Oct 01 12:47:10 GMT 2014Wed Oct 01 12:47:10 GMT 2014 //help build the article url //build the article url Activation code information for Blue Coat productshttp://bluecoat.force.com/knowledgebase/articles/Solution/ActivationcodeinformationforBlueCoatproductsWed Oct 01 12:47:01 GMT 2014Wed Oct 01 12:47:01 GMT 2014 //help build the article url //build the article url PacketShaper 8.7.10 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper8710GAWed Oct 01 12:39:38 GMT 2014Wed Oct 01 12:39:38 GMT 2014 //help build the article url //build the article url PS-S200 and PS-S400 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PS-S200andPS-S400GAWed Oct 01 12:39:38 GMT 2014Wed Oct 01 12:39:38 GMT 2014 //help build the article url //build the article url Notice of Status Change - EOL Policyhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/NoticeofStatusChange-EOLPolicyWed Oct 01 12:39:38 GMT 2014Wed Oct 01 12:39:38 GMT 2014 //help build the article url //build the article url New PacketShaper plug-in: iCloud (for 9.1.x)http://bluecoat.force.com/knowledgebase/articles/Product_Information/NewPacketShaperplug-iniCloudfor91xWed Oct 01 12:39:38 GMT 2014Wed Oct 01 12:39:38 GMT 2014 //help build the article url //build the article url PacketShaper 8.5.6 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper856GAWed Oct 01 12:39:37 GMT 2014Wed Oct 01 12:39:37 GMT 2014 //help build the article url //build the article url PacketShaper 9.2.8 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper928GAWed Oct 01 12:39:37 GMT 2014Wed Oct 01 12:39:37 GMT 2014 //help build the article url //build the article url Notice of Status Change - PS10000 (Non-Rev A)http://bluecoat.force.com/knowledgebase/articles/Product_Information/NoticeofStatusChange-PS10000Non-RevAWed Oct 01 12:39:37 GMT 2014Wed Oct 01 12:39:37 GMT 2014 //help build the article url //build the article url Notice of Status Change - PacketShaper 900 Platformhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/NoticeofStatusChange-PacketShaper900PlatformWed Oct 01 12:39:37 GMT 2014Wed Oct 01 12:39:37 GMT 2014 //help build the article url //build the article url New PacketShaper plug-in: iCloud (for 8.7.x)http://bluecoat.force.com/knowledgebase/articles/Product_Information/NewPacketShaperplug-iniCloudfor87xWed Oct 01 12:39:37 GMT 2014Wed Oct 01 12:39:37 GMT 2014 //help build the article url //build the article url Netflix plug-ins released for PS 8.7 and 9.1http://bluecoat.force.com/knowledgebase/articles/Product_Information/Netflixplug-insreleasedforPS87and91Wed Oct 01 12:39:37 GMT 2014Wed Oct 01 12:39:37 GMT 2014 //help build the article url //build the article url PacketShaper 9.2.3 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper923GAWed Oct 01 12:39:36 GMT 2014Wed Oct 01 12:39:36 GMT 2014 //help build the article url //build the article url PacketShaper 8.7.9 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper879GAWed Oct 01 12:39:36 GMT 2014Wed Oct 01 12:39:36 GMT 2014 //help build the article url //build the article url PacketShaper 8.7.6 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper876GAWed Oct 01 12:39:36 GMT 2014Wed Oct 01 12:39:36 GMT 2014 //help build the article url //build the article url Updated plug-ins for classifying MACH5 ADN traffichttp://bluecoat.force.com/knowledgebase/articles/Product_Information/Updatedplug-insforclassifyingMACH5ADNtrafficWed Oct 01 12:39:36 GMT 2014Wed Oct 01 12:39:36 GMT 2014 //help build the article url //build the article url Updated plug-ins for classifying BitTorrenthttp://bluecoat.force.com/knowledgebase/articles/Product_Information/Updatedplug-insforclassifyingBitTorrentWed Oct 01 12:39:36 GMT 2014Wed Oct 01 12:39:36 GMT 2014 //help build the article url //build the article url PacketShaper 9.2.7 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper927GAWed Oct 01 12:39:36 GMT 2014Wed Oct 01 12:39:36 GMT 2014 //help build the article url //build the article url PacketShaper 9.2.5 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper925GAWed Oct 01 12:39:36 GMT 2014Wed Oct 01 12:39:36 GMT 2014 //help build the article url //build the article url PacketShaper 9.2.2 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper922GAWed Oct 01 12:39:35 GMT 2014Wed Oct 01 12:39:35 GMT 2014 //help build the article url //build the article url PacketShaper 9.1.5 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper915GAWed Oct 01 12:39:35 GMT 2014Wed Oct 01 12:39:35 GMT 2014 //help build the article url //build the article url PS S-500 and PS 11.1.1 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PSS-500andPS1111GAWed Oct 01 12:39:35 GMT 2014Wed Oct 01 12:39:35 GMT 2014 //help build the article url //build the article url ProxySG Classification Plug-in v1.3.0 availablehttp://bluecoat.force.com/knowledgebase/articles/Product_Information/ProxySGClassificationPlug-inv130availableWed Oct 01 12:39:35 GMT 2014Wed Oct 01 12:39:35 GMT 2014 //help build the article url //build the article url Updated plug-in for classifying VMwarehttp://bluecoat.force.com/knowledgebase/articles/Product_Information/Updatedplug-inforclassifyingVMwareWed Oct 01 12:39:35 GMT 2014Wed Oct 01 12:39:35 GMT 2014 //help build the article url //build the article url PPLive plug-in 2.1.0 releasedhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PPLiveplug-in210releasedWed Oct 01 12:39:35 GMT 2014Wed Oct 01 12:39:35 GMT 2014 //help build the article url //build the article url PacketShaper 9.2.6 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper926GAWed Oct 01 12:39:35 GMT 2014Wed Oct 01 12:39:35 GMT 2014 //help build the article url //build the article url Notice of Status Change - PS 12000-NLhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/NoticeofStatusChange-PS12000-NLWed Oct 01 12:39:35 GMT 2014Wed Oct 01 12:39:35 GMT 2014 //help build the article url //build the article url PacketShaper 8.7.8 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper878GAWed Oct 01 12:39:34 GMT 2014Wed Oct 01 12:39:34 GMT 2014 //help build the article url //build the article url PacketShaper 8.7.11 GAhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/PacketShaper8711GAWed Oct 01 12:39:34 GMT 2014Wed Oct 01 12:39:34 GMT 2014 //help build the article url //build the article url Updated plug-in for classifying SSLhttp://bluecoat.force.com/knowledgebase/articles/Product_Information/Updatedplug-inforclassifyingSSLWed Oct 01 12:39:34 GMT 2014Wed Oct 01 12:39:34 GMT 2014 //help build the article url //build the article url Upgrading the PacketShaper's Bootloader to version 7.0http://bluecoat.force.com/knowledgebase/articles/Technical_Alert/UpgradingthePacketShapersBootloadertoversion70Wed Oct 01 12:33:47 GMT 2014Wed Oct 01 12:33:47 GMT 2014 //help build the article url //build the article url Unexpected Packetshaper reboot after installing Flash video plug-in v1.4.0.0http://bluecoat.force.com/knowledgebase/articles/Technical_Alert/UnexpectedPacketshaperrebootafterinstallingFlashvideoplug-inv1400Wed Oct 01 12:33:46 GMT 2014Wed Oct 01 12:33:46 GMT 2014 //help build the article url //build the article url PacketShaper 12000 fiber NIC unable to reliably negotiate networking speedhttp://bluecoat.force.com/knowledgebase/articles/Technical_Alert/PacketShaper12000fiberNICunabletoreliablynegotiatenetworkingspeedWed Oct 01 12:33:37 GMT 2014Wed Oct 01 12:33:37 GMT 2014 //help build the article url //build the article url Bandwidth in child partitions above may not reach partition limits with PacketWise 8.4.4 and later.http://bluecoat.force.com/knowledgebase/articles/Technical_Alert/BandwidthinchildpartitionsabovemaynotreachpartitionlimitswithPacketWise844andlaterWed Oct 01 12:33:25 GMT 2014Wed Oct 01 12:33:25 GMT 2014